Firestone Complete Auto Care in Norfolk, VA has been helping the community with their vehicle needs since 1926. Offering a wide range of services from tire sales to maintenance and repairs, they provide comprehensive solutions for every make and model. Customers praise the exceptional auto care service, with the professional and friendly staff, great timing, and a clean and spacious waiting area. The manager, Rick Eyer, is highly customer-focused, ensuring reliable and affordable service tailored to each customer's unique needs. While the staff is excellent for tire services, some customers have had issues with failed inspections due to minor issues like wipers, leading them to seek inspection services elsewhere. Overall, Firestone Complete Auto Care is a trusted choice for Norfolk residents seeking comprehensive and dependable auto care.
All Firestone shops are not equal. This one is the best. No screwups, efficient caring people, and friendly service.
Far better than the one on Holland Road.
August 2026
Will was very kind! I had an issue I needed to take care of very quickly and he was not only able to help me but it was very fast and exceeded my expectations. Thank you so much :)
July 2026
Vail I believe his name was and the whole crew were amazing, by far the best experience I’ve ever had at a repair shop. You guys should do business with flex drive the fleet company.
