Firestone Complete Auto Care in Norfolk, VA has been helping the community with their vehicle needs since 1926. Offering a wide range of services from tire sales to maintenance and repairs, they provide comprehensive solutions for every make and model. Customers praise the exceptional auto care service, with the professional and friendly staff, great timing, and a clean and spacious waiting area. The manager, Rick Eyer, is highly customer-focused, ensuring reliable and affordable service tailored to each customer's unique needs. While the staff is excellent for tire services, some customers have had issues with failed inspections due to minor issues like wipers, leading them to seek inspection services elsewhere. Overall, Firestone Complete Auto Care is a trusted choice for Norfolk residents seeking comprehensive and dependable auto care.
Made appointment for my vehicle in for an oil change and waited. Service was quick, employees polite and respectful.
March 2026
All work completed as promised no surprises with work needed or costs
February 2026
If you need any work done to you car, look no further than this place. Rick and his crew were excellent and got my car back on the road in no time, leaving no stone unturned to get it right.
