I went to rent a piece of equipment and had to use 2 different cards and had multiple holds on my account and still couldn't get the equipment due to the lack of care and customer service in the rentals department. Never had this issue at any other location. Never again.
May 2023
I took me 7 times to get ahold of someone to help me. I had an estimate done for a carpet install and wanted the estimate/measurements but they refused since I canceled the install that was a month away. Also never agreed to the install date.
March 2023
This has got to be the most cheerful, well ran home depot I have ever been to. Everyone was happy, customer service oriented, and generally just seemed happy to be there. All the customers you can tell were Here to spend serious money. It was refreshing, honestly. I like Chesapeake, and another reminder why.
