“This is a real old fashion hardware store! It’s charming and They have just about everything! the people working there are so incredibly helpful in finding exactly what I need every time I go in there. Love going to this store. Always a great experience!”
“Great place to shop. I found this nice clean hardware store. They were very friendly and helpful. This place was so clean, you could eat off the floor. I have never seen a hardware store so organized. Keep up the good work ?.”
“This place has so many items. If you don't see what you're looking for, just ask because they might have it in the back. Every time that I have been there, the employees have been friendly and helpful.”
“Great selection and great deals. I always go by the clearance area in the back corner just to see if there’s anything that would be useful or that I’m looking or on discount”
“I love this store. You might pay a lil more than the big box stores at Janaf, but this store is so much easier to find things and never super crowded like HD or Lowes on the weekends. ALL the staff there are super friendly and helpful as well. Almost every single time I have been there I get asked if I need help, they are great.”
“Nice friendly staff but a bit pricey compared to the big chain stores, but the convince of being local if you only need smell items without driving 10 miles out of your way.”
“i called the chesapeake store to order a lesco spreader and they told me to call the norfolk store so i called and got a price and tried to give them my card number.they said they will have one sent from our warehouse. i called again in a week not here yet i called again they said it was in they would call me that was almost two weeks ago, I GIVE UP. UPDATE i have changed my one star to a five because of one man,BILL FATSKE, HE IS ALL ABOUT CUSTOMER SERVICE THANK YOU BILL,SITEONE IS LUCKY TO HAVE YOU.”
“Not as big or busy as Lowe's or Home Depot but they have lots of cool items you can't get anywhere else. Lots of tools, tool chests, carts and also have a tire section.”
“This place has been around since I was little. It's located off of Tidewater Drive next to Naas Bakery. There is generous parking & they are adhering to the Covid social distancing guidelines. It's a small store, but it has a lot to offer. We just went there the other day for bulbs, but they have all kinds of other hardware items. They make keys and cut glass too. The staff wasn't overly friendly, but it was 30 mins before closing time. Maybe they were just ready to go home. The store served its purpose for us, so I won't complain.”
“I just purchased Third 5 gal. of paint at Home Depot the new house is sucking it up... When I checked out price was $25.00 more than last 2 times.. they sent me back to paint department and I was told it had been on sale for few weeks... Joseph honored the sales price... Chelse was very quick and professional mixing paint my mistake not hers...And Shakira at register helped me resolve issue.. My only complaint is the survey on recept does not have area for Comments... Just wanted bunch of personal information...”
“After visiting Lansing Newport News (not a good experience), I was hesitant about driving to Norfolk, when I get there this lady (told me she was new) was trying to help me figure it out how many boxes do I need for the siding, she asked several co workers and seems no one really care about me as a customer until this other young lady stepped up and did all the maths for us, just WOW, she told me exactly how much siding and t-channels should I bought... I spent $1500 and I left with a smile. Then outside one of the guys helped me put all the stuff in the pickup truck. I definitely will be back but I will be asking for these ladies cause this is how you are supposed to take care of new customers. ⭐⭐⭐⭐⭐ (The others workers there need to learn to work as a team!)”
“It's quite a large area so you have to take your time when you go in there The staff so far has been very friendly and helpful everything is footwear it's supposed to be each aisle has its own items with large signs to tell you where to go and if you can't find what you're looking for just grab one of their friendly employees they will be more than happy to help you Good luck on your journey this is definitely a viable option”
“This has got to be the most cheerful, well ran home depot I have ever been to. Everyone was happy, customer service oriented, and generally just seemed happy to be there. All the customers you can tell were Here to spend serious money. It was refreshing, honestly. I like Chesapeake, and another reminder why.”
“The store is nice. Easy setup. Solid customer service. Except don't bother trying to call to ask any questions or get an order update because NOBODY answers the phone. The automated system will send you where you need to go eventually but then you'll sit on hold for eternity. We shouldn't have to drive to the store to get an order update for an order we placed in-store.Fix your system there Lowes. This is incredibly frustrating.”
6AM - 10PM
1261 N Military Hwy, Norfolk
Hardware Stores
“This has got to be the most cheerful, well ran home depot I have ever been to. Everyone was happy, customer service oriented, and generally just seemed happy to be there. All the customers you can tell were Here to spend serious money. It was refreshing, honestly. I like Chesapeake, and another reminder why.”
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“I bought wood from here several times. It's always a good experience and the staff is very helpful. So far I've purchased: walnut, white oak, poplar, ash, and cedar boards. I've also purchased some good quality plywood.”