Metro by T-Mobile at 4222 E Little Creek Rd offers a great selection of prepaid plans and 5G phones from Apple, Samsung, and OnePlus. The staff is friendly, helpful, and knowledgeable, providing excellent customer service. Customers praise associates like George for being patient, offering solutions, and going above and beyond to help with phone needs. Christine is recognized for her exceptional service, handling customers with care, explaining details clearly, and making customers feel comfortable. She even helped one customer transfer data from a broken device and offered a free tablet. Jaime also provided helpful explanations of current promotions and signed a customer up for the ACP program, impressing with her customer service and offering a care pack no other Metro has offered before. The store is noted for being clean, smelling good, and well-managed, with staff who acknowledge customers promptly even during busy times. Overall, this location has a welcoming atmosphere with staff dedicated to assisting customers and providing a positive experience.
New Years Day 2024, in and out in less than 5 minutes. Awesome service.
November 2023
This Metro gets 5 stars from me and our family because of the outstanding customer service we experienced from Eva. She was so amazing that we will follow her to any store she works at! Friendly, supportive, knowledgeable, she was the best representative we have ever experienced in our 8 years of having Metro. Thank you... read full comment
January 2023
George was the most helpful and knowledgeable associate ever. Patient and offers solutions! Great customer service skills
