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10AM - 8PM
1087 N Military Hwy Ste 200, Norfolk
Electronics
“Iman was super professional and took her time to look up my accounts, she also had enough experience and proper training to comprehend how the internet service works and that helped diagnose what my issue was. This young lady makes T Mobile shine brighter than a diamond. Maybe she can go and train some of the associates that need proper training.”
“I stopped by today to buy my daughter an iPhone for Christmas. Mr. Ace was very patient and professional. He walked me through the process of transferring her number and helped me without hesitation. The other staff members were also very friendly and helpful. Overall great customer service!”
“I had a really old phone and was able to upgrade with my same phone number and the got a case and screen protector with it. The gentleman Luis was very helpful and nice.”
“Excellent service. The manager and the agent on duty were incredibly courteous and helpful is solving all of our issues and problems. 5 stars for a job well done!”
“The team at this store is amazing. We visited last week to switch to T-Mobile, and everyone was incredibly helpful, patient, and kind throughout the entire process. We were assisted by a young man named Henry, who provided outstanding customer service. He was knowledgeable, professional, and took the time to answer all of our questions.
I also appreciated how well the team worked together. Everyone was friendly, supportive of one another, and focused on making sure we had a great experience. Thank you, Henry, and the entire team, for making our transition to T-Mobile smooth and stress-free!”
“Went to pay a bill and ended up adding a tablet to my account the representative Stephanie helped me set up everything I needed on my tablet she was very friendly and funny loved her customer service will definitely send people her way”
“I wanted a phone I had brought to have the same phone as a phone I had drowned and the girls there helped me every way they could, but I couldn't remember my 8 digit pin. We finally decided to set up a different account and they helped me out with a pin I can never forget! They are wonderful! But they told me that their bosses got upset if anyone waited for their Lyft inside the store. Apparently, they think it looks suspicious for a 70 yr old lady to wait inside for her ride.”
“Went in there to help my sister decide on whether or not she wanted the home internet. OF COURSE she did 😂😂😂 I mean Metro is GREAT!! The attending worker was ALSO great thank you Ms. Tina for making the process seamless and easy for my sister who has trouble deciding lol. All in all the experience was AWESOME!!”
“I really want to thank Ashley for working with me during what was a really hard time in my life. Every time something came up Ashley was always on it. She had some of the best customer service I've dealt with in a long time.”
“Bill is phenomenal! He fixed our record player so quickly, taught us how to use it & take care of it, and was incredibly kind throughout the entire process. His passion is evident. We were truly blown away and will definitely be back for any future repairs. Thank you, Bill!”
“I came in with a broke phone and left with an upgrade ! Great service and friendly people but big shout out to Montrel who was amazing and very Knowledgeable about the company and the options I had available to me. I recommend anyone in the area to visit and ask for Montrel ! Thank you again for the great service.”
“I took my 92 year-old grandmother to this location today to get her a new phone, and KT assisted us. She was an absolute godsend! My grandmother‘s phone was very old and barely worked, and poor KT had to get on the phone with multiple customer service representatives to get everything sorted out, but she did it all with an amazing attitude and excellent conversation. I’m not sure I’ve gotten better customer service anywhere! Thanks so much, KT, for making this experience easy and enjoyable :)”
“Great people amazing products and really cool place. I just bought this JBL professional speaker and they also have Girl Scout cookies. Great place. Would recommend to anyone”
“I love this location went in to update phone the girl Mya was very helpful and explained everything that I needed she was very patient and address all my concerns I pass by 2 metro to get service from tidewater location”
11AM - 7PM
3611 Tidewater Dr, Norfolk
Electronics
“Wow nothing but the best customer service and friendly environment. When Rico says 20 to 30 mins for him to do everything to your phone he means it. Definitely will be coming back.”
“Angel was super helpful and friendly to me and greeted each customer when they came in. Very knowledgeable and got me a good deal. He knows what he’s talking about and shows real care for all customers. Thank you Angel! He needs a raise!!!”
“The front desk girl Leah was so incredibly helpful when it came to helping me get my service turned back on. You don’t see it a lot nowadays, but she was very kind and knowledgeable about what service plan would work best for me and my family. Would 1000% keep coming back here.”
“This store was absolutely beautiful and well stocked. Friendly employees! Prices higher than Walmart but I really did enjoy the ease of getting in, finding the items I was looking for and then the check out process was definitely quicker than Walmart but it was an off time. In the middle of the day and on a week day so not a lot of customers to deal with. But I must say, I will return for future shopping. I wonder how it'll be this tax-fee weekend. I'll let you know afterwards.”
Open 24 hours
6900 N Military Hwy, Norfolk
Electronics
“I honestly can’t express how happy it makes me every time I walk into this 7-Eleven. Nene always greets me with a genuine smile and a kind ‘good day,’ whether she’s behind the register or working on the floor. That small but professional and friendly conversation goes a long way, it truly makes my day better and is the reason I continue to come back every day.”
“The store was closed when we got there and my friend got her phone fixed only to have to go back again bc it was still broken but the owner was very friendly and business like gave her a small discount and proceeded with business way to go guy you did well”
“The experience was great. The service rep was knowledgeable for the problem that I had and what he didn't know. He asked a team member. I liked that they worked as a team.”
“I had the absolute pleasure to work with and receive OUTSTANDING account assistance, updates, and resolutions with Gener Laguna!! He made sure as a Business Owner that I and my team are getting the best bang for our bucks. Thanks to Gener our business can continue to save 💰 and run effectively. I got everything i needed and more with his help. He has earned my business. Much appreciated 👏”
Open 24 hours
7912 Halprin Dr, Norfolk
Electronics
“It's always very clean when I visit and well stocked. The staff is always very nice to me and everything is fairly priced.The only downside is the occasional sketchy people that hang out outside of it.”
Open 24 hours
124 Maple Ave, Norfolk
Electronics
“I give the store a 4 star only because of the day staff....they are awesome . But the middle eastern fella at is very rude. I usually don't say anything I just brush it off. But at 6pm at night you can't just cook up anything n the oven. And then u gonna get smart. So went to the 711 which I am welcomed. Complained about sunny tail. I am not the 2st nor the last to complain bout him. This store will not make any money”
Open 24 hours
6667 E Virginia Beach Blvd, Norfolk
Electronics
“THE STAFF THERE ARE ALWAYS WEARING SMILES. THEY CALL ME BY NAME AND ALWAYS TREAT ME WITH RESPECT AND PROFESSIONAL COURTESY. PLEASE, PLEASE, PLEASE DON'T RUN SHORT OF BLUEBERRY OR ORANGE SYRUPS FOR MY COFFEE. THAT FACILITY IS ONE OF VERY FEW THAT HAVE THOSE FLAVORS AND I ENJOY THEM EMENSLY.”
Open 24 hours
735 E Ocean View Ave, Norfolk
Electronics
“The Best 7-11 in the 757 everyone is very friendly here. Store is always Clean. The tall guy Mr Donald keeps all the bad apples from Oceanview out of the store and around outside asking for money.”
Open 24 hours
8595 Tidewater Dr, Norfolk
Electronics
“We stopped at this 7-11 because I was having a bathroom emergency. Although this 7-11 didn't appear to have a public restroom, a very sweet employee took pity on me. She even moved crates out of the way and checked on me! Her name is Freedom. Bless her for being so caring. I don't know what would have happened if she hadn't allowed me to use the restroom. Every location should be so lucky to have such a lovely employee.”
Open 24 hours
8594 Tidewater Dr, Norfolk
Electronics
“Just seen the nicest thing from one of the employees at the store she helped an elderly lady pump her gas I don’t know about the guys across the street from them I’ve never seen that you guys get five stars you guys rock”
Open 24 hours
1301 N Military Hwy, Norfolk
Electronics
“Stopped in at the 7-Eleven in Norfolk and Ms Wendy and Mr Maurice had the store very clean wasn't sure what direction to catch the interstate but they were helpful, with excellent customer service, it was really refreshing to see great customer service great job 7-Eleven”
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“Today Taylor assisted me in replacing my phone. He is knowledgeable, kind and patient. I have never had as seamless experience in my 20+ years as a Verizon customer.”