First Team Subaru Norfolk in Norfolk, VA is dedicated to providing excellent service to each customer. Customers appreciate the friendly and patient staff, with salespeople taking the time to explain vehicle features and help find the right car without pressure. The dealership’s team is known for their honesty and helpful attitude, making the car buying experience smooth and less stressful. Many customers highlight the quick and efficient service, whether during sales or maintenance visits. The service team is praised for being knowledgeable, engaging, and providing clear updates, such as inspection videos. Customers also value the convenience of prompt service, including quick oil changes and a pleasant check-in process. Overall, First Team Subaru Norfolk is recognized for its commitment to exceeding customer expectations, delivering a friendly atmosphere, and making every visit a positive experience.
I bought a new Outback and the experience was the best I ever had at a car dealership. Devonte was wonderful to work with. The whole experience was low pressure.
September 2026
Staff were very knowledgeable, helpful and listened to my needs. I never felt any pressure from the time I arrived ‘til the time i left.
September 2026
Awesome Dealership. Went above and beyond to get me approved. Would recommend to everyone
