Public Storage in Norfolk offers free reservations with no commitment and an online eRental option to move in directly. The process of getting a storage unit is described as seamless, with incredible and helpful customer service. Reviews highlight the ease of access, security, reusable locks, and pest control. Staff provide personal attention and will assist with setting up accounts, demonstrating lock use, and handling transactions. Multiple customers report very pleasant experiences and express being totally impressed and grateful, with some families using the facility for years.
Is a convenient place. The lady that helped me get set up in the place was absolutely amazing. It really was a positive experience.
September 2025
Thank you very much for all your help. Was greatly appreciated.
September 2025
Customer service has been incredible and this whole process of getting a storage unit has been seamless. Brenda and Karen have been so nice and helpful. So grateful I went with Public Storage, especially at this location!
