June 2025
Terrible location. They repeatedly sort stuff into the wrong area and now I have important documents missing and won’t tell me when I’ll have them. System now says it is in Richmond after being in Norfolk and then sent on an adventure around NC and now to Richmond. I need my mail!!!!
June 2025
In case anyone is wondering, no the number still doesn’t connect to anyone. It just stays busy, has for over a year according to the reviews.
No way to get a hold of anyone to figure out what is going on with our LIVE animals, that are likely deceased now due to absolutely terrible protocols. Do better.
May 2025
USPS website states passport walk ins M-F 930-11. 0 people in line at this location, I am literally the only person here and they refused to provide the service they say they offer. No supervisor to be found. One can only hope this disgrace of a organization becomes privatized and fixed. What a poorly run location.