United States Postal Service
USPS,
Post OfficesHours:
417 W 20th St, Norfolk VA 23517 Hours
About United States Postal Service
The United States Postal Service (USPS) is a vital organization known for its reliable and extensive delivery network, reaching every residential and business address across the country. With over 30,000 retail locations, USPS manages a significant volume of mail and packages, processing nearly half of the world’s mail. At the local post office on 417 W 20th St, customers frequently praise the professional and friendly staff who assist with various services, including walk-in passport applications. Many users express appreciation for the hard work of the local carriers, who deliver mail in all weather conditions. While most experiences are positive, there are occasional challenges, such as tracking issues or unexpected delays. Some customers note difficulty reaching customer service by phone, but they often find helpful assistance in person at the post office. Overall, USPS is seen as a dependable option for mail and package delivery, providing a crucial service that connects communities and delivers important items. Despite minor imperfections, the dedication of USPS employees and the affordability of their services make them a valued part of daily life for many.
Most Recent Reviews
February 2026
They randomly close 2pm-3:45pm on random days đź«© incredibly exhausting and unpredictable
January 2026
Staff are very nice. This location closes for lunch sometimes which makes it impossible to rely on. They should coordinate lunch closures with the office half a mile away or close an office and combine staff.
January 2026
Hours aren’t accurate. Went there today at 1:30 PM to ship a box, and all doors were locked. Service is hit or miss. Sometimes, we get amazing service. At other times, the agent is on personal phone calls while processing customer orders.
More Comments(116)
- Norfolk, Virginia