“There was a misunderstanding about a repair I asked for and they made it right without even asking. I have also purchased jewelry from them a few times and it’s my go to for special gifts. Always a great experience.”
“I wish I could give 10 stars. I was on vacation at Va. Beach (9/15/25) and was wanting a Pandora ring and bracelet. The first attempt was at the Lynhaven mall - terrible, but as soon as I stepped in this Pandora my man Joshua made up for all of that. He apologized for my bad experience at the other store and he proceeded to help me out with my first bracelet. He helped size me up and was really genuine and patient in helping me pick out my charms for the bracelet. I didn't feel rushed and his customer service was so on point that before I knew it i had spent almost $400 lol. It would have been more than that , if the rings I wanted was available. I also want to mention that while he was giving me an awesome Pandora experience he was helping four more ladies and he gave them the same superior customer service .Everyone was laughing and having a wonderful time, it was a really great ending to a vacation. To the owner/manager at this Pandora please give recognition to Joshua, he well deserves it. He is very knowledgeable about the products, he seemed to like his job and he cares about the customer. You probably should use him to train your not so nice associates, like the ones at Lynhaven mall. Thank you again Joshua and may God bless you !
So , if you are on vacation or in the area , go see Joshua you won't regret it.”
“VISTING WILLIAMSBURG DROPPED BY PREMIER OUTLETS TO STRETCH BEFORE ROUND TRIPPING HOME FABULOUS STAY WINDOW SHOPPING BUT WAS BLOWN AWAY @ COACH STORE MY FAVORITE DESIGNER FOR EVERYTHING VINTAGE ITEMS TO LAST A LIFETIME. AS WELL AS ALL THE COMPLIMENTS WEARING THE ITEMS ALREADY FULFILLED MY BDAY BLESSINGS ONLINE JUST WANTED TO DO SOME SIZING.
GREAT PLACE TO ECPLORE AND PICK UP DOME VALUEABLE SALES AND AWESOME ADDITIONALS TO THE WARDROBE.
TOTALLY TREASURED ALL THE STAFF AND IMPRESSED WITH MY ONLINE ORDER CANT WAIT UNTIL ARRIVALS!!!”
“OMG Stephanie was the absolute best sales associate i have worked with in years. She was kind, patient, well trained, honest about my jewelry choices and alot of fun to work with. I walked in to get a battery replaced and walked out with the most beautiful charm I have ever seen. Stephanie talked me into it ? ?. I now have the perfect jeweler for life thanks Stephanie for your exceptional representation of Zales I will return.”