Batteries Plus in Richmond, VA, offers a wide selection of batteries, light bulbs, and smart home products, along with cell phone repair services. Customers appreciate the knowledgeable and friendly staff, who provide exceptional customer service. Many reviews highlight the associates' commitment to helping customers resolve issues, such as locating receipts for refunds and addressing car battery problems. The store also provides convenient online ordering and efficient in-store pickup, making it a reliable choice for hard-to-find batteries. Additionally, Batteries Plus offers services like free car battery replacement for most vehicles, key fob programming, and auto key cutting. The location is well-regarded for its professionalism and determination in ensuring customer satisfaction. Business accounts are available for volume pricing and local delivery, making it a great option for companies as well. Overall, Batteries Plus is highly recommended for anyone in need of batteries or related services.
Very helpful staff! They seem to have any kind of battery you might ever need.
May 2025
ORDERED ITEM TONIGHT AND 5 MINUTES LATER IT WAS READY!!! GREAT CUSTOMER SERVICE!!! FAST ORDER PICKUP!!! KIND ASSOCIATE!!!
March 2025
I recently purchased batteries but found I did not need them. Unfortunately, I had lost my receipt. I inquired about returning them. Dakota Deanes assured me he could find my receipt online and could refund the charges. I was grateful for his efforts to help me. He went above and beyond and deserves recognition for... read full comment
