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“This location was rather busy at 1: 30pm. The aisles were full of stuff to be stocked. I wish the Buck and a quarter store would have more than 1 register open when they are busy.
But hey, it's quantity not quality for a buck and a quarter.”
“The working experience was amazing with friendly and understanding management that treated me like family. Honestly miss working there but careers move on. The shopping experience is a nice grab and go with a small community building itself with regular customers. The gripes I have actually are towards the actual heads of the company for not providing workers and management resources they request. Support your local dollar tree. Be nice to the workers and please donate to operation homefront when it comes around.”
“This is my favorite dollar tree. They have a large selection of mdse. The sales associates are cordial. However, you don't really have much contact until you are checking out.”
“This place has everything you need in general for a decent cost, things could be a little cheaper but they have to feed their families too... this store is the best because I can grab just about anything I need without having to deal with Walmart”
“Quite a items were unavailable or misconstrued but I think that often happens at any Dollar Tree. The people who work there was very courteous and what was available was great. :)”
“Amazing friendly employees ! Nicely stocked! Beautifully clean! All around A+ … if you can’t find something and a generous employee knows if it may or may not be in the back (if they have it in stock) they will grab it for you. If the customers in the area did a nicer job of putting things back where they grabbed them from the store would be in even better condition!”
“One of the newer/nicer/bigger Dollar Tree locations in Richmond. Staff is friendly. The store can be a bit of a mess, but not nearly as bad as other Dollar Tree locations in Richmond. The line moves quickly at this location. Big parking lot.”
“⭐️⭐️⭐️⭐️⭐️
Great Dollar Tree location! ? Lots of fun pool toys just arrived — perfect for summer. Everything is neat, clean, and well-organized.
We’re always picking up little props and party supplies here for Let’s Party — our entertainment company for kids. Super useful store!”
“I'm giving them 5 stars based on their customer service. The ladies that work there are extremely nice and helpful!!. They do need more Staffing tho because their shelves are never full. It seems as if they have never ending stock that they never have time to finish putting up.”
“I had to go shopping for a friend. She needed some light bulbs. The associate in the store was very helpful. I don't shop these family dollar's very much I can get a better deal other places. The customer service was very nice.”
“As a veteran retail manager i have to say that this is the most clean and well organized Family dollar I have been in!!!! Sherelle, the CSR was well aware of her surroundings and was happy to share credit for the stores appearance with her store manager!!! Job well done and keep up the good work.”
“The store was well-organized, with no unsightly boxes cluttering the floor. The customer service I received was courteous and friendly. However, I did notice a limited selection of artificial wire floral arrangements.”
“I come here occasionally to shop for some things but not always. So grateful for the dollar stores they have competitive prices so I'm just grateful for that I'm definitely going to recommend this store”
“This is by far the VERY BEST, and cleanest Dollar Tree in Virginia! And right now all the Christmas stuff is... .63 cents... ALL CHRISTMAS STUFF!! Go check it out! Don't miss this sale, so you can stock up for next year!! Loving It!!”
“Thank you Ms Branigan (Dollar Tree Shift Suoervisor) for your awesome, prifessional, helpful, patient customer phone service. You’re an excellent role model for the other Dollar Tree Stores Employees!”
“I don't get to go often but when I do there's so many things I need I stock up. The only thing missing was a diet soda but I did get a 6 pack of flavored water. I always wish I had more money to spend. Everyone is so helpful and very nice.My thanks to my Dollar Tree ?”
“Wow!Neat Organized No Stock in the isles?? Definitely had to bring my husband here to see lol We were Greeted as we entered..the young man(Clerk)was very mannerable and welcoming! smh A little goes a long way!! Definitely made my Sunday shopping a Great experience this morning!!”
“Great store always convenient always helpful always safe and secure plus they have really pretty women who work in this one but the greatest of them all is Miss Martha I love this store it's called Dollar general but generally everything costs more than a dollar but yet and still a great store and always has just what I need!”
“I always have a great experience when I go to this location the manager shown is doing an excellent job running this store and to the rest of the crew thanks alot for the great customer service”
“It's a small store, so it was overwhelming to navigate, however the cashier was helpful with directing me to finding a very specific product.
I always check expiration dates, so I didn't have an issue with any products. The prices are high though.”
“I like Dollar Tree you almost can find almost anything in there if they have it and if one don't have it the other one may but overall it's very convenient for me”
“I came in here to get birthday candles and a birthday card for my mom. The male older cashier was so sweet and friendly, we ended up talking for over 5 minutes. It's not often you get such impeccable customer service, especially at dollar general.”
“I've never even been here but I couldn't get an answer at the Store close to my house to find out the holiday hours. I called this Dollar General and the young man that answered the phone was so professional and courteous! Great customer service!”
“The staff was nice and friendly for an early Thanksgiving morning visit. They helped me locate the item I was looking for and even told me where to check for what they didn't have. The store was nice and clean and they provided you with sanitizing wipes for your hands and cart”
“I've been shopping here since it opened and will continue to. It's walking distance from my house but the real reason I like the store is the employees. Never had any bad experiences and the prices are better than just about everywhere else.”
“The store was well stocked,nice and clean, it was my first time there in about 4 years i was so surprised that they only had one (1) shopping cart,only ONE,unbelievable.”
“Always has a good selection of crafting items that at any other store would have cost me double or even triple what I spend here. Definitely a must go to spot when crafting on a budget”
“Dollar General their prices for their fresh stores should also be honored in the regular stores also Dollar General seems to be going downhill fast don't answer the phones stores are cluttered U-boats everywhere some stores are really dark with the lights not working or turned off that's a great way to go out of business”
“The young lady, Erica, that was at the checkout was extremely sweet. I've never been to any Family Dollar and been treated with so much respect ever. She was very kind, well mannered, friendly and most importantly in customer service she greeted me and smiled the entire time. She had such a positive energy and I absolutely loved it. They need more and more associates like her at these Family Dollar stores. She needs to be there all the time. She actually made me want to shop more to give the business because she was so nice. I just didn't have the time to continue. Give her a raise and more hours. She deserves it. People like her need to be recognized and sometimes are not. Therefore, I want to shout out Erica, at the Family Dollar on 6508 Hill St Rd, Richmond , VA, Store # 06360 for her outstanding customer service and work ethics. Thank you again Erica!!”
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“Great employees the only thing that I can see that they could improve on is just keeping the store a little cleaner but other than that it's a nice place to go I guess you would say it's a neighborhood family Dollar ??”