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“I want to express my heartfelt gratitude to Brenda for helping us choose the perfect pair of earrings! We visited her jewelry boutique yesterday, and it was truly a warm and lovely experience. Brenda is not only a true professional, but also a kind, sincere, and attentive person. It was an absolute pleasure meeting her, and I truly hope this won’t be our last encounter.
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She helped us find exactly what we were looking for, with so much care and great taste — the result exceeded all expectations. I highly recommend Brenda to anyone looking for something truly special — whether it’s a ring, bracelet, earrings, or a pendant. She’s a real expert who takes the time to understand and guide you to what suits you best.
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Thank you again, Brenda! 💎✨”
“My fiancé and I are so happy with our custom wedding rings from Chrysella! We went to several jewelry stores during our search but none gave us the personalized care and attention that Chrysella did. They walked us through all of our options and were extremely reasonable on price. They even helped us with payment options that fit our budget and timeline. If you're looking for engagement rings, wedding rings, or any other custom hand-made jewelry, make sure you check out Chrysella. Thanks to Asia for making this such an easy process for us!”
“I was just served with the absolute most professionalism I’ve seen in a very long time. Mrs. Wahida helped me out so much picking out a new watch and chain today and was perfectly adept in every aspect. She made the whole visit easy and smooth she deserves a raise!”
“Excellent service found the ring right away, ended up going to five other stores just to go back and get the very first ring I had looked at and loved. Didn’t find anything else even close to this one. Wife will be super happy with her 10 year anniversary upgrade.”
“Had a great experience with Steve at the pawn shop. He was straightforward, fair on pricing, and easy to work with—no pressure, just solid conversation and honest deals. He worked with me on a bundle and made the whole process quick and smooth. Definitely someone I’d do business with again.”
“I called them last minute to get my ring resized. They were willing to resize with same day service at a reasonable price . However, upon talking and explaining my situation they recommended for me to get ring guards instead of paying the full price to resize,to possibly then resize again after pregnancy . Not one did they try to upsell me . They were very honest with all their services . I also got my great grandmothers ring of 90years dipped in white gold to match my wedding set(very sentimental piece) . They did an exceptional job ! The ring looks exceptional . The jeweler and his customer service ladies are very experienced. They are great people ! I’ve had bad experiences in the past with other jewelers. They put my mind at ease that I would receive the best service. After pregnancy and loosing the weight I definitely plan on using them to resize my wedding set . Very trustworthy people . I highly recommend them !”
“Omg !!! The amount of patience these ladies had with me, jeezus , what a blessing. I guess this is why women don’t pick out rings because we are hella picky but the sales reps here were extremely awesome and so caring. Took care of my order and were super helpful with knowledge of the settings and diamond sizes. Thank you. Truly recommend coming here.”
“Julien worked with my dad to choose the perfect birthday gift for my mom. Samir was the consummate professional assisting with the purchase. I was extremely pleased with the service we received at the Kay Jewelers at Springfield Town Center.”
“I walked into Zales with zero expectations, but I was incredibly impressed by a lovely young lady named Kayla. She was helpful, kind throughout the entire process. She took the time to answer my questions, made me feel valued as a customer, and provided outstanding service. I will come back just for her!”
“The experience was great thanks to Norrin. He was exceptional. We were about to walk out because one of the front desk employees told us no, but he came after us, took the time to help, and made everything work out. He went above and beyond, and we truly appreciate his assistance. He is the best!”
“Absolutely love prime jewelers! Hadi is a pleasure to work with and has gone above and beyond for me and my husband. I would recommend them to anybody looking for any type of jewelry! Excellent customer service and the nicest people. Thank you prime jewelers!”
“This place is outstanding. I’ve never been to a pawnshop with such a wide and impressive selection — they truly have everything you could want. I was searching for an Apple all-in-one desktop, and Kofi was incredibly helpful. He immediately showed me the one they had in stock, and I knew it was meant for me. Will was also there to assist and made sure everything worked perfectly before I left.
The customer service was exceptional from start to finish. I’ll absolutely be a customer for life. Thank you both, and keep up the great work!”
“Wonderful office! I was in a lot of pain and thankfully they were able to get me in and get me taken care of when I had an emergency and couldn’t get in anywhere else. The procedure and the costs were explained to me clearly before starting. The staff were very friendly and the office was clean. Overall great experience.”
“Could not have had a better experience with Christine. They were kind, communicative & very reasonable. I love having family-owned businesses locally we can rely on.”
“Keith Douglas was amazing and made my experience less stressful and less painful. It took him 30 seconds to do both ears. I am very satisfied with the results and hopefully will come back for a second ear piercing and or nose piercing.”
“Do not hesitate to come here! I read the reviews and wasn't sure, but Carlos despite being packed did everything he could to accommodate me on a ring resize. He was the best deal by far in the area, and the craftsmanship was perfect!
When I made a mistake and got it resized to the wrong size, he gave me several options and did an on the fly resize for me in 15 minutes because he know I was with my wife and newborn and it was hard for me to come back!
He also told me to see if this size worked for 30 days and we could come back to make sure it fit right free if charge. He is knowledgeable and even inspected a diamond I didn't purchase from him for free.
Excellent service, I will be going to him for all my needs in the future!”
“If you’re looking for a jeweler you can truly trust, go to Eddie Greenan Jewelers located in Springfield Plaza.
Over the years, I’ve worked with Eddie for custom jewelry design, repairs, appraisals, purchases, and even reselling jewelry. Every experience has been exceptional. Eddie is knowledgeable, honest, patient, and genuinely cares about his customers. He takes the time to explain options, never applies pressure, and always treats people with kindness and respect.
What sets Eddie apart is his willingness to go above and beyond. Whether creating a custom piece, handling a repair, or providing an appraisal, his attention to detail and commitment to quality are evident. His pricing is fair and reasonable, and I have always felt confident that I was receiving honest advice and excellent value.
In a business where trust means everything, Eddie has earned mine time and again. I wouldn’t hesitate to recommend him to family and friends.”
“I looked online for an item and could not seem to purchase it online. I called Springfield Mall Pandora to see if they still had in stock. Carmen was nice enough to take her time and check and see if the items were in stock as well as hold them for me. When I came in, Tiffany promptly came to me with a beautiful smile and great service. She did everything she could to make sure I received my items happily and with no hassle quick friendly service , they were amazing.”
“I was looking for a place to get vintage tea wares as I was hosting an afternoon tea party. The place was full of gorgeous sets and it was hard for me to choose between them all. I also liked the furniture and how all of the goods I saw that day were authentic and from different countries.”
11:30AM - 7PM
7010 Brookfield Plaza, Springfield
Jewelry Stores
“I had such a wonderful experience at Dubai Jewelers. He was incredibly patient, kind, and knowledgeable, and truly took his time with me throughout the entire process. I never felt rushed, and he made sure I was comfortable and confident with my choice.
I really appreciated the care and attention I received, and I’m so happy with my purchase. I will absolutely be recommending Dubai Jewelers to my family and friends. Thank you so much for the great service!”
“Okay yarn selection. Decent Gungdam kit selection (according to one of my offspring). I often wonder what Jesus would think late stage capitalism and if He would approve of Hobby Lobby”
“One of the best places if you need a pawn loan, good pricing no undercutting and great staff. If you need extra time to pay they will accommodate. Just ask for Mike. Always a pleasure doing business with them.”
“Came in to get my 8 year old daughters ears pierced & I had the pleasure of having Edgar and Kelly take care of us. They were extremely helpful and kind. Thank you Edgar & Kelly for taking care of us today!”
“One of the best jewelry spots I have been to . B jewel has the best customer service. They really care about your budget, they care about who you are as a person. Every chain I have came from them . Please go check them out . You will not be disappointed !!!! 5 out of 5 .. I highly recommend”
“I’m beyond thrilled with my engagement ring. It was custom made and took a couple of weeks but definitely worth the wait because I never want to take it off! I feel the the staff were very accommodating and supportive with assisting us. Thank you Michael’s fine jewelry. ❤❤”
“I love this store! The new owner is so she friendly and helpful, wayy Better than the old owners. I’ve bought two dresses from her store so far I love them both. They also have plus sizes which surprise me. Safe to say I’ll be going back :)”
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“An amazing experience to shop in! Lovely items from art to jewelry to tempt you. And one of the most charming of people to welcome you as you step in! Looking forward to going back!!!”