Home Improvements near Portsmouth, VA

9 locations found near Portsmouth

“I am not usually a big fan of this location because they never have sufficient stock and some of the employees are extremely rude. However recently I had to visit this location cause it’s closer to home and we are currently in a project. Desire and Jermaine Creekmore were both Extremely professional, patient and courteous during our several visits in the last 3 weeks. Thanks for finally hiring quality customer care associates. They are the reasons for my 5 stars.. Still disappointed in the lack of stock. This is store # 1593

M”

3.4 Good234 Reviews

“Excellent, knowledgeable staff. I have worked with Kathy. Simply put she knows what she is doing and gets it done. I have worked with others and have been pleased.”

4.8 Superb205 Reviews

“This store always has what I am looking for even when I’m not looking for it. The staff always check and make sure you can find what you are searching for. Such a courteous staff. Store organized and appears pretty clean. I will always come back.”

4.1 Good122 Reviews

“Staff was friendly and helpful. Got a really good deal on floor model washer and dryer but beware the clearance flyers put on them as to the item may not be eligible for the additional 20% off. Mine wasn't I was told but they still took it off after the MGR was called.”

4 Good122 Reviews

“Today while shopping at Lowe’s, we had an extensive list of items we needed. An employee by the name of Judy was extremely knowledgeable about where everything in the store was located. More importantly, she understood what we were trying to accomplish and helped guide us to exactly what we needed.
She was professional, approachable, and never once avoided us—she leaned in and made sure we were taken care of. That level of service stands out.
Thank you, Lowe’s—and a special thank you to Judy for going above and beyond. Experiences like this don’t go unnoticed.”

3.6 Good254 Reviews

“Me & hubby went here to get an Augger for a stopped up toilet. I am from IL and it seems the customer service in Home Depot is typically the same, which is not a good thing in my opinion. When entering the store, no one ever speaks or greets you. Also, as you walk through the store, the associates never ask "is there something that I can help you with"? It's like they are trained "if the customer doesn't say anything to you, then you don't say anything to them"! Like I previously mentioned, this appears to be a standard practice even back home. I gave it a rating of "4" because the product we needed was in stock and we used self check out, not because the customer service was great! Home Depot, you must do better NATIONWIDE!”

3.5 Good208 Reviews

“Garden section offers SUPERB service! Two employees helped me get a cart because they were almost nonexistent inside the store! One of the employees volunteered to mark down my selections from $7 to $4 per pot. I saved a lot of money! I highly recommend the garden center. Beautiful quality plants everywhere!”

3.4 Good329 Reviews

“On Sunday March 15,2026 my Husband and I purchased a Lawn Mower from this location. The customer service associate SUMAY assisted us and she was Absolutely AMAZING?Her professionalism, pleasant demeanor and excellent customer care skills should be commended and used as a standard for all of her coworkers ?KUDOS SUMAY, we'll be looking forward to seeing you again. Keep up the Fantastic Work you do SO WELL. You are appreciated ?”

3.4 Good229 Reviews