Internet Service Providers in Radford, VA

“Levi was Very knowledgeable and consumer needs attentive. Helped ensure i was on best plan for me and reviewd my options thoroughly until I undertood. An absolute joy to work with.”

“I must be one of the lucky ones because my internet service is fast, reliable and only goes out occasionally. Generally, I get good help on the phone when needed. I had to take away one star only because my last appointment was scheduled for a Saturday between 8:00AM-12:00PM and nobody showed up. I called at 2:00PM asking where the tech is and they said they'd contact dispatch and let me know. Nobody called. I called back at 6pm and the place was closed. I waited around all day for someone to come and do what was a 15-minute modem swap.

The following Monday I was told, yeah, they had a tech call out. Ok fine, that happens. So, CALL ME. Let me know I don't need to hang around my house when I have things to do. Especially when I called first and requested an update.

Aside from that no complaints. But they lose a star in customer service.”