The AT&T Store in Reston offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. The location is great and the service is great, with many customers reporting a seamless and helpful experience. Staff are described as incredibly patient, knowledgeable, professional, attentive, and an asset to the organization. They are helpful, explain everything clearly, and assist with options for upgrades, purchases, and transferring information between devices without being pushy. Customers report feeling happy, confident, and highly satisfied, often getting new devices with favorable payment plans. Many state they will continue to visit this store.
Wendy is best. Knowledgeable, professional, and kind. Can’t say enough about Wendy.
July 2025
Trish was outstanding, solution oriented, proactive, spent all the time needed to resolve multiple issues for us. Never seen this quality from anyone from ATT !!
June 2025
Trish was so helpful to me and my son. We had lost passwords, the charging cord broke off in the port. She was able to get us a new iPhone 16e for $5.99 a month. Total charge of $250 for the phone after payment plan. I've always gone to this AT & T store, and will continue to do so. They are great!