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9:30AM - 7:30PM
10750 Fairfax Blvd, Fairfax
Mobile Phone Accessories
“Huge shoutout to Moses at AT&T! He went above and beyond to help me and made sure I understood everything every step of the way. He was extremely patient, thorough, and genuinely cared about providing great service. It’s rare to find customer service this good these days. Thank you again, Moses!”
“sam was fast, kind and super able to deliver our protective screens on our phones and watches in perfect condition. He explained the warranty well and we are really happy with ZAGG!”
“Raju helped me out about two weeks ago. I’ve been very busy but absolutely had to leave a review for him. The gentleman was very knowledgeable, extremely generous and very courteous. I came in to have the back of my phone fixed and ended up leaving with a perfectly fixed phone, a brand new screen protector and he cleaned all the speakers and the charging port on my phone so now I can hear better and I don’t have any problems charging my phone anymore. I am going to recommend all of my friends to this gentleman and I would highly recommend his services to anybody in need of phone repairs!! Thank you again Raju ??”
“I can’t recommend this uBreakiFix location enough. I came in because my phone wouldn’t stay charging—it would start for a second and then stop. I tried the DIY route (toothpick and compressed air), but it didn't work. The team here had it fixed in less than five minutes using professional cleaning tools and, amazingly, didn't charge me a dime.
This wasn’t a one-off, either. They’ve helped me with a bizarre startup error before (fixed in minutes for free) and once saved a waterlogged phone with a screen replacement that made it look brand new. They are fast, honest, and clearly care about their customers.”
“Had to unexpectedly buy a new phone when my own phone crashed and burned. We were greeted by Sahar immediately and she made the process of deciding on and purchasing a new phone very easy. I would highly recommend this AT&T location if you need a new phone or need help with your present phone!”
“I took my older Moto G Stylus (2020) phone in for a new battery. Arzo, the young manager, replaced the battery in under an hour with a genuine Motorola battery at a reasonable price. She was friendly, efficient, and professional. I will be recommending this business to others and will use them again.”
“Thank you for the great service. Always prefer this store over all others in the area. You will always get honest info. Do not go to Target for recommendations; there were none before, and the info was not honest… good luck getting a new phone or phone plan. Lots of choices out there!
Both the women who helped me and the manager are super chill also.”
“I had the best experience at the Cricket in Stirling VA today. Cinthya and her colleague went above and beyond to help me select just the right iphone upgrade and then spent a great deal of time making sure my old phone was backed up before sending my information to the new phone. I felt very valued and respected. I highly recommend Cinthya and her team at Stirling. They run a very friendly, professional and efficient store. Several customers came to the store while I was there and everyone was treated with care and efficiency! Highly recommend!”
“We’ve had an excellent experience working with Network Strategies Ashburn. Their team is knowledgeable, professional, and always quick to respond whenever support is needed. They’ve provided reliable IT solutions that have greatly improved our daily operations.”
“Best phone repair place you can go to in the area. employee was wonderful and did absolutely everything in his power to help me, prices were good as well. i felt like i was just getting helped out with a problem by a friend and not just a random customer. very thankful!”
“I originally tried to get a phone and set up a work plan through the Cricket website, but ran into an issue because the billing address on my credit card didn’t match the shipping address. So I ended up going into the Cricket Wireless store in Herndon instead.
I had no idea there was a location so close to me, and I’m really glad I stopped in. Sandra was awesome and made the whole experience incredibly easy. I walked out within 30 minutes with a brand new activated phone, a case, a charger, and my cell phone plan all set up.
Honestly, going into the store was easier than dealing with it online. Thumbs up across the board. Thank you, Sandra!”
“Jesse was very attentive and we were very satisfied with his expertise in helping us with a phone upgrade. He was very knowledgeable about the difference in the options we had in choosing a new phone. We were very pleased with our overall experience.”
“We had an exceptional experience at this location! Jarlyn worked tirelessly to set up a complicated Apple Watch phone line for my daughter. She was a problem solver, upbeat the whole time, and a pleasure to work with. Thank you Jarlyn!!”
“I had the best experience at Phone Doctor in repairing my Galaxy cell phone. Quick, efficient, honest and with customer service that convinced me to continue supporting this local, community store. I spoke with Amin who provided suggestions in case I wanted to upgrade my cell phone without pressure and full transparency as to what I would get for the price value I was looking for. I also was helped by Brittany and Clara who both made my repair fast and with a quote that remained true an estimate time needed and price of the repair. I highly recommend stopping by for all questions and repairs. It's rare to find a local business that not only claims integrity, excellent customer service and quality products but that actually shows up committing to that standard by giving you exactly that. I trust Phone Doctor for all future repairs. Merci Beaucoup Amin!”
“I have an iPhone 12 Pro that is starting to enter the “is it time to upgrade?” stage so naturally I thought that a charging port issue was due to wear and tear. But thankfully I brought my phone to iTouch repair because they saved me $$$ !! Yeah, weird, an honest business that is ACTUALLY helpful right?? But it’s true. Rather than tell me to get the charging port fixed, they told me to simply clean it out with the right tools and it should charge easily once all the dirt and dust is scraped out. And just like magic, my phone was able to quickly connect to the cable without having to wiggle it around to find the connection like I’ve been doing since the summer. Felt like an idiot but thankful for Camila and her integrity.”
“The staff were incredibly helpful and knowledgeable. Carlos went above and beyond to answer all my questions and find the best plan for my needs. The service was efficient, and I left feeling confident in my purchase. I highly recommend it!”
“Nash
Was amazing!! She greeted each customer with a smile, and at several times today had more than 5 or 6 customers at a time and covered everybody! She is very professional and courteous!”
“We walked in to change my parent’s plans to our plans. Marcos was super patient, helpful and guided us to make the decisions that work best for each of them. Highly recommend the store and Marcos!”
“Well, that was my first time visit to their store. I was attended by Afnan Mahmood and he followed up from begining till my phone got fixed completely. I went there right before their closing time on Saturday evening. But Afnan make everything easy. He was very friendly. They closed Sunday, By Tuesday I picked up my phone withvery reasonable charge So, at this point I totally trust them with their work. And ofcourse will visit them to check out the phone accessories time to time.I will give 5 Star for both Service & Repair⭐⭐⭐⭐⭐”
“My boyfriend and I wanted to just check out the location, considering switching from Verizon. Ended up leaving the store with two upgraded phones and a great plan, feeling confident in making the switch to AT&T. Loved having to work with CISCO, he answered all our questions and walked us through the process of keeping our data and phone numbers. Great experience at this location and friendly employees.”
“Great service from Alejandro. They were extremely busy on a wednesday afternoon and he helped upgrade my phone, change my plan to be more affordable, and educated me on the differences of plans/phones all with ease and under 1 hour! fast”
“I lost my phone while on vacation. Marcus helped with replacing it and when he was done all the photos and data from my lost phone came up on the new phone! I thought I had lost everything so it was so great to see it on my new phone. He made sure the old one was locked so no one can use it.Marcus was congenial, knowledgeable and didn’t rush through thee process.”
“I had a fantastic experience working with Daniel at Verizon today. I was dealing with a tricky situation regarding a Wi-Fi router return, and he handled everything with absolute professionalism and ease. He was incredibly knowledgeable, patient, and made what could have been a stressful process completely seamless. It’s rare to find such high-quality customer service—Daniel is a true asset to the team!”
“Yesterday I went to a couple of ATT stores. Nate was the manager, and Richard was the sales associate. Both were amazing. I do believe new computers would be great, as the handhelds had some issues paying. Richard, who sold me the phone, was more than courteous and helped answer every question.
Thank you again
David”
“Rodrigo Garcia at the AT&T store in , Virginia was absolutely amazing throughout the entire process. He helped me set up our new contract and made transferring my phone line from Verizon incredibly smooth and stress-free.
He was patient, professional, knowledgeable, and took the time to answer all of my questions. Everything was handled quickly and efficiently, and I truly appreciated how helpful and kind he was during the whole experience.
Highly recommend working with Ricardo if you need assistance — excellent customer service from start to finish!”
“I needed a physical location to drop off Verizon equipment when I switched apartments. This location was super convenient and the staff helped me very quickly. Highly recommend.”
“It was great experience in Verizon Ashburn village. Asim a guy with green eyes helped me alot and did everything to get me a good offer. They were very good and help you with everything you need to get you what you need or works for you. I recommend this center more than any other Verizon store.”
“New review (June 2022) see my review of ATT Dulles Town Center too as this is a package (ask for RJ and Fabiana). Lost my phone and successfully replaced it at ATT and as before, go to Cellaris for accessories. Trevor is now managing day to day very well and with tremendous customer service and personality. Wherever you get your phone, save money and have a great service experience with Cellaris and Trevor. Trevor had my cover coming in but did surgery on my old cover to accommodate camera, and got me new plug for my USB to the new phone connection(different from my previous phone). Perfect complement for any phone you get anywhere in the mall. GO!.Just had to commend the Cellaris team (father and son) for their outstanding service and value. I first met the team when I bought a new phone st the ATT store and a salesman there told me not to buy at ATT but to run down a floor at the mall (they are located near the food court elevator as a hallway kiosk). Yesterday my partner needed a new cover for her I phone and the kiosk had five shelves of options which they let me sort through (sending photos to my partner). It turns out she had a different model then I thought so I had to exchange the cover. Though the model needed a bigger cover the exchange had no additional charge. Today my partner wanted a new phone as her screen had multiple cracks and was difficult to read. Noticing the kiosk also did repairs we dropped it off and went shopping. Got a text within 30 minutes that the screen wss done and my partner and I agree it looked like new. Fair price and saved a significant expense. If you need a cell phone cover or repairs, GO. You won't regret it.”
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“I went in on Friday to upgrade my phone. Jose helped me out with getting my new phone set up, getting everything from my old phone to my new phone, and looking at different plans. The process is intimidating to me, and Jose was so patient and thorough. He reminded me about accessories I would need for my phone, but wasn’t pushy about it. 5 Star customer service! I will return to this AT&T, and have recommended it to my family and friends.”