“I have had a few really great experiences here. One time, there was a misunderstanding over a purchase that I made at the Reston location, and I had tried to return it at the Leesburg outlet location. Long story short, I had to call the Reston location while at the outlets, and the manager was sooooo kind, she even offered me 25% off for the next time I went into the store, although I haven’t actually made an in store purchase since. I really just want to applaud the customer service and consistent kindness that I have experienced!”
“Have been visiting this location since moving to NOVA I’ve been about 6 times and every time everyone is SOOO helpful and kind. I always see Denise there and she went above and beyond with her team today helping me with getting things hemmed and finding work pants. Had such a great experience”
“The workers here are incredibly helpful, knowledgeable, and genuinely invested in finding the right fit! I just got new running shoes that perfectly fit my feet, and I have never been happier with a purchase. The customer service is top-notch, and they make the whole process easy. I definitely recommend this place to anyone looking for quality gear and expertise!”