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January 2024 by CHANNA SMITH
Very informative and helpful. Thank you!
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December 2023 by R E
Very helpful and constantly moving with purpose staff!
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November 2023 by El Johnson
My car wouldn’t start yesterday evening and then again this morning so I came to Advance on Chamberlayne where I had bought my last battery. Fortunately, for me, I had bought the Diehard Gold last summer which has a 3 year warranty. They checked my battery and engine codes. It was my battery so they replaced my battery for me right away! They were quick, efficient and kind! John and Dom both helped me today. Dom had such an energetic and positive attitude which was especially helpful to me today as I’ve had a lot of car problems recently.
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September 2023 by Angeline Slayton
This was the friendliest Advanced I've been to! (I've been to many in different states) I really appreciate the helpful staff. They didn't treat me like I was an idiot when I forgot an engine spec and had to look it up for a part. Thank you.
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August 2023 by Janet R.
Excellent Service. I got my battery replaced very efficiently. Highly recommend this store.
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July 2023 by Glenda Williams
I’m very grateful and appreciative of John!! I went in there Saturday morning and the knowledge he has about his job is amazing. He saved us a ton of money by noticing a small fix of my broken battery post that could’ve been hazardous !! Thank you again for all your help!! I definitely was stressing
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July 2023 by Jeffery Adams
My wife went here to pick up some wipers and filters, the type of stuff the staff usually helps you install. They sent her out with a dude named "Hollywood" that they implied worked there. He helps her install everything, then demands money. She felt unsafe, uncomfortable, and gave the guy some money to leave her alone (although less than he demanded). That is some third world skeazy activity, I can't believe she encountered that in the US at a chain auto parts store. Disgusting. Be careful.
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July 2023 by Subliminal Frequency
Great customer service!!! Helpful , polite, and friendly! Knows their stuff , all good reasons to visit.
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March 2023 by Matthew Roldan
Maxwell and Jesse helped me last week in the shop, excellent customer service. I was able to get the right tools for my bumper job and battery corrosion issue. Will return when I need more supplies!
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February 2023 by C C
John was exceptional ! He was very attentive at a very busy time in the store . He made sure that my needs were met . He was polite and displayed great workmanship . Thanks for everything !
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February 2023 by Mikaela Furby
I purchased a battery from this location and it died within 6 months, they sold me a faulty battery. I tried to speak with the manager Maxwell about getting a new battery and having it installed. He told me that he cannot install the battery for some reason when this location previously installed the faulty battery. This advance sucks!! Go to Auto Zone!!
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November 2022 by Cate Duckwall
This place is awesome. Jesse, Zion, and Mike made my life one million times better when they said they were able to replace my dead battery in less than 20 minutes. ?They literally can do anything at this place, it’s crazy. Definitely letting all my fellow drivers who know nothing about their cars know to come to this place first if they’re ever having an issue.
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November 2022 by adiva J
What I needed was a lil over priced but it was ok I had to get it
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June 2022 by leon george
Staff is great. Store is stocked and clean. Convenient. Large parking lot.
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June 2022 by Karina P.
If you've got any customer service needs, LEAH IS YOUR GIRL! I called to ask for some help and through the busy-ness of the in store customers she was very kind and went above and beyond to help me without neglect her duties in store! She was quick and thorough and I greatly appreciated her help!
