Advance Auto Parts at 2405 Chamberlayne Ave in Richmond is a helpful and well-stocked store that offers a wide range of automotive aftermarket products. Customers appreciate the friendly and knowledgeable staff, such as Dom and Olivia, who provide excellent service by helping with battery replacements, testing, and teaching customers how to perform these tasks themselves. The staff are transparent about prices and options, making the experience smooth and trustworthy. The store offers quick solutions for car issues, including free battery testing, free installation with purchase, and same-day service for battery replacements, especially for products like DieHard batteries with warranties. Customers value the store’s efficiency, kindness, and positive attitude, which make dealing with car problems less stressful. The store also provides free engine code scanning, starter and alternator testing, as well as battery and oil recycling. Many customers find the store to be more reliable and better organized than nearby competitors, often receiving parts shipped to their door if not in stock. Loyalty programs like Speed Perks offer additional savings on store items and gas. Overall, Advance Auto Parts on Chamberlayne Ave is known for its good service, helpful staff, and quality products that help customers keep their vehicles running smoothly.
My go to place for quick and easy auto parts. Staff is friendly. I would go here before auto zone any day!
February 2025
Love advance auto. They always are helpful as can be.
October 2024
Dom and Olivia were very helpful the entire visit, got me situated with a new battery, installed it and showed me how to go through all the steps myself in the future.
