Advance Auto Parts at 2405 Chamberlayne Ave in Richmond is a helpful and well-stocked store that offers a wide range of automotive aftermarket products. Customers appreciate the friendly and knowledgeable staff, such as Dom and Olivia, who provide excellent service by helping with battery replacements, testing, and teaching customers how to perform these tasks themselves. The staff are transparent about prices and options, making the experience smooth and trustworthy. The store offers quick solutions for car issues, including free battery testing, free installation with purchase, and same-day service for battery replacements, especially for products like DieHard batteries with warranties. Customers value the store’s efficiency, kindness, and positive attitude, which make dealing with car problems less stressful. The store also provides free engine code scanning, starter and alternator testing, as well as battery and oil recycling. Many customers find the store to be more reliable and better organized than nearby competitors, often receiving parts shipped to their door if not in stock. Loyalty programs like Speed Perks offer additional savings on store items and gas. Overall, Advance Auto Parts on Chamberlayne Ave is known for its good service, helpful staff, and quality products that help customers keep their vehicles running smoothly.
🙏my girl Lisette, literally a small problem not even other shops were to figure out and she figured it out in less than 2-3 mins. Fixed the problem free of charge and the sweetest lady. Will be coming back if I ever have issues/parts I need
August 2026
If you are looking for professionalism and parts knowledge, this is the place to go and see Lisette. She is awesome. She assisted me with my parts needs and was 100% with everything. Thank you Lisette.
July 2026
I had an issue with my car and brought it to this store. We had a few issues with the fit of the battery in my car but Lisette and Gary were extremely helpful in resolving my problem and went above and beyond in their service. I highly recommend this store.
