Advance Auto Parts provides helpful and knowledgeable service for automotive needs. Staff members are friendly and welcoming, offering valuable advice and patiently answering questions. They listen to customer needs and help find the exact parts required, from headlight bulbs to touch-up paint. Employees go above and beyond, often checking products and even assisting with installation advice. The store is known for efficient service, with online orders ready for pickup quickly. The team can also diagnose issues, providing great advice on next steps for repairs. The experience is consistently positive, with a customer-first approach that makes getting parts easy and reliable.
I like the Williamsburg Rd, Richmond VA location. The Team members are friendly, professional and knowledgeable. If they are not sure of something, they're are very transparent about it. Shout out to Mr. Micky !!!!!
December 2025
I need to have my battery charged Ricky went beyond giving excellent customer service
November 2025
This is our local store, we go regularly as the staff here are very knowledgeable and extremely helpful. They usually have what we need so that also helps !
