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“Johnny hooked it up! Needed rust spots fixed on my hood & rear hatch, plus a dent pulled out of my bumper. Johnny, true to his name, was less than half the cost quoted by both Dorn’s and Caliber. He only charged me for the hood and hatch, painted the bumper he fixed on his own, and buffed my headlights. Incredible value. Would recommend to anyone.”
“I had a wonderful experience with my first and second visit at Caliber Collision at 4731 Eubank Rd. Richmond,VA 23231 the service writer Mr. Cal was very professional and personal as he did a estimate on the work that I needed done on my automobile and he was the best and then I had a great experience with one of the front desk workers that work there also her name was Ms. Marissa I had needed appointment to bring my other vehicle in for a estimate for to have work done on it as well and she made me a appointment for to bring it in and she went the extra mile to shedule my appointment as convenient as possible for me because of my work hours and she squeeze me in so that I could get it done and get to work at a reasonable time it's people like her that makes the world a better place. I was really happy and pleased with her effort. It is great to have employees like her on your staff.”
“Johnny was an incredible project manager from start to finish, even testing my car on the road with me to ensure my satisfaction. Responsive, skilled and invested in my satisfaction. Keep your good employees! You made a difficult situation EASIER.
The shop repaired my car in a shorter timeframe than expected, and the mechanic was excellent and conscientious. Excellent all around. 6 months post repair, it’s as if the accident never happened. Thank your for your care, talent, & seamless navigation with my insurance company.”
“I put a 3.5 inch lift on my 2019 Silverado, I had an issue compressing the front springs due to equipment, I called and asked if they could help, they offered and even with a small task this was, I still felt like a priority and that they actually valued my time. I’m very pleased with these guys.”
“I was a new customer without an appointment. This was Friday after Thanksgiving, I needed 2 tires balanced and mounted. I was treated so good, I browsed about 20 min and my car was ready. All three service guys were really nice and extremely helpful.”
“Brought my car in the other day for a minor scratch that i needed repaired. Todd Stanley inspected my car and decided he could take care of it and have me on my way in about 10 minutes. Not only did he take care of the scratch, he even took care of 2 other spots that he happened to notice. Great customer service and super friendly. Will bring my car back and recommend to others if they need help. Thanks Todd!”
“Had a bump and dent on my car and they took care of it in quick professional fashion, kept me updated with the speedy process as well, dent is completely gone! The people here care and do amazing work”
7:30AM - 5:30PM
7528 Midlothian Tpke, Richmond
Auto Parts
“Caliber is excellent! They keep you informed throughout the repair process. They have excellent employees who are willing to assist with any questions. Caliber will return your vehicle clean and road worthy.”
7:30AM - 5:30PM
2820 Hull St, Richmond
Auto Parts
“If I could give this place more than 5 stars I would! I truly had a great experience at this location. Everyone was amazing and Brittany truly goes above and beyond for each and everyone hope comes in!”
“Awesome experience at Koontz! My estimator Keith was great, and the turn around time was quick. The ladies up front were very courteous and professional. Got my Subaru back nicely cleaned and shiney.
Definitely recommend them!??”
7:30AM - 5:30PM
1800 Dabney Rd, Richmond
Auto Parts
“I have only had my car repaired one or two other times previously, but this by far was the best experience by far. I had my car towed here after it was stolen at the suggestion by my insurance. The staff was in constant communication to keep me updated on how my car was coming along and were always willing to answer any questions I might have.
My car was returned to me in excellent condition in a short manner of time. Being that I work five days a week and need to commute back and forth, I could not be more grateful for that.
I can easily recommend this location for anyone looking for quality car repairs. The team here will provide exactly what you're looking for while making sure you're kept up to date, every step of the way.”
“It is always a 5 star experience here! Everyone is friendly and professional. I get great service at a fair price. I've been using them for about 6 years and have never been disappointed. Highly recommend!”
“I brought a car a few weeks ago! And working with Mr. Bryce Griffin was amazing! He made buying a car process go so smoothly. The willingness of going above and beyond to make me satisfied and happy was amazing! Thanks to Mr. Griffin my buying experience went well.”
“This store is a hidden gem!! I’m a carpet cleaner by trade, and I use Mytee Lite extractors on a daily basis. They carry just about every replacement part I may need to keep my machines running.
I went there yesterday to get some parts for my machine, and Taylor and Norman were very friendly and knowledgeable, and helped me get the parts I needed.
You guys are my go to from now on.
Thank you!!”
7:30AM - 5:30PM
12050 W Broad St, Richmond
Auto Parts
“This place is AMAZING! Big shout out to Johnny! He made sure my car was ready and was very helpful throughout the entire process. Thank you guys so much and especially to Johnny. Hendrick Collision is very lucky to have him.”
“I had the best car purchasing experience at Richmond BMW. The process was not stressful at all. It was very easy and simple. I have never experienced anything like it before. I love how my sales
rep (Khalid) took the time to go over everything with me. He explained everything to me about the car. And he walked me through financing as well. The finance manager was awesome he took time to work with me too and it was not a stressful process. I thoroughly enjoyed my visit to Richmond BMW and I will definitely be referring everyone to you. Thank you”
“I have had to go to this NAPA location twice in the past year or so. It can be intimidating as a woman to walk into an auto parts store by yourself. Both times, they have been so helpful and kind. Great staff at this location! Thank you!!”
7:30AM - 9PM
7216 Brook Rd, Richmond
Auto Parts
“A very nice place to get items needed for my car. The manager waited on me and she was nice and pleasant. She helped me with my item and installed the item also. She was detail in explaining things to me and I really appreciate her professionalism. Thank you again ?”
“This is the third car my family has bought from Whitten Brothers - RVA. ALL THREE CARS WERE REALLY GOOD CARS. The salespersons were good. The managers were genuine and made deals we were pleased with. My family was most impressed by the Finance Person. Mr.Charles Brown. It was a coincidence that we dealt with this person 2 out of the three times. He made it easy. He answered all our questions and made the whole process understandable. It felt like he was looking out for us. Thank you Whitten Brothers.”
“I had a good experience with Nissan of Richmond to purchase my new Nissan versa, they were honest with the brake down of the price of the car and gave me a fair price for my trade in. Please see Logan Hodnet she is very helpful and provided professional customer service.”
“The best. They helped me pick the correct windshield wipers and installed at no additional cost. Anything from key batteries to car batteries, they will help and are so nice.”
7:30AM - 5:30PM
9319 W Broad St, Richmond
Auto Parts
“The process to order a part for my 2021 Toyota Highlander was quick and easy. I located the correct part for my vehicle by using the VIN and within 5 days I had my part. Will utilize their parts department again should the need arise!”
“Between my daughter and myself we have used Flemings 3 times over last few years after car accidents they were friendly excellent prices work with my insurance company could not ever tell cars were In accident and quick repairs unless you had to wait a few days for parts didn't have to call them they reached out letting us know how the work was going we even stop by and spent little time watching repair to make sure it was to our satisfaction hope to never need them again that would mean we being in another accident lol but if it happens they would definitely be the 1s to do it”
“Assisted by Jennifer who was very helpful in filling me in on the repairs needed, and called me each time to get approval for additional findings. Glad to get my jeep back, and it’s back operating properly”
7:30AM - 9PM
3360 Pump Rd, Richmond
Auto Parts
“Had the battery in my 2019 Honda CRV replaced today by Carroll. He was fast, effective, and considerate of the warranty on it to make sure I got any money back if I was owed any from the old battery from Midas. He helped me understand the various things he was doing and was overall an excellent representative of customer service at Advance Auto Parts. Will be coming back!”
“Great price, quick service. After the back window of my SUV exploded in my face at 7pm on a Friday, I put in a few calls for quotes with several car glass companies. Most had 2 week+ waits for appointments. When I called RVAGlass, his price was on the lower end of the quotes I’d gotten and he said he could come Monday morning. That was by far quicker than any other quote, so I took it. He texted a few minutes later saying he actually could come the very next day, a Saturday. I had new back glass in my vehicle, ready to drive, by 6pm Saturday. He was professional and friendly, and prevented me from being stuck all week with no transportation.”
“Outstanding service and communication. Immaculate repair on our Teslas x2. Reasonably fast repairs. Only concern is that it is extremely expensive to repair Teslas and some insurance plans do not cover what Burleigh’s charges. It’s the only Tesla certified shooting RVA, and they do excellent work, but the bill is going to sting.”
“My car was totaled in an accident recently and it was a very stressful situation. Johnny and his team went above and beyond in their efforts to get the issue resolved with the insurance company. They were professional, polite, and courteous. Johnny was upfront and honest about everything throughout the whole process. This shop advocated for me with the other guy’s insurance when they were being really shady and rude. The issue was resolved to my satisfaction because of Johnny and his team.
I would highly recommend this shop. I have been recommending them ever since my experience and will continue to do so.
Johnny, thank you, sir, for all of your help and compassion. You and your team are truly appreciated.”
“John Dickey is the best, the customer service here is great and you can ask questiones about technical stuff. They helped me choose the right carburetor for my Engine and transmission set up.
If you want to buy a product that is made for your needs and hand built then this is the place to go if you want your engine to run as best as it possibly can.
Looking forward to recieve my new 650 double pumper. Greetings from Austria Europe!”
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“Great experience, staff is knowledgeable and helpful. Helped with fitting my first helmet and making sure I had everything I would need. They also saved me money by signing me up for the membership, which has discounts. Definitely my go to place for gear.”