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“Johnny hooked it up! Needed rust spots fixed on my hood & rear hatch, plus a dent pulled out of my bumper. Johnny, true to his name, was less than half the cost quoted by both Dorn’s and Caliber. He only charged me for the hood and hatch, painted the bumper he fixed on his own, and buffed my headlights. Incredible value. Would recommend to anyone.”
7:30AM - 5:30PM
7425 W Broad St, Richmond
Auto Parts
“Pat and the ENTIRE Team at Caliber came through today, going above and beyond to provide OUTSTANDING customer service. They could not have been more accommodating, knowing I was in a scheduling jam. Appreciate them all!”
“I put a 3.5 inch lift on my 2019 Silverado, I had an issue compressing the front springs due to equipment, I called and asked if they could help, they offered and even with a small task this was, I still felt like a priority and that they actually valued my time. I’m very pleased with these guys.”
“I was a new customer without an appointment. This was Friday after Thanksgiving, I needed 2 tires balanced and mounted. I was treated so good, I browsed about 20 min and my car was ready. All three service guys were really nice and extremely helpful.”
8AM - 5PM
2584 Gayton Centre Dr, Richmond
Auto Parts
“Alan Conner/Carstar worked on my car after it being rear-ended. They did an excellent job - it looks brand-new! Daniel, Caroline, and Alan gave extremely personal service with updates frequently as to the progress on my car. It was a pleasure working with them!”
7:30AM - 5:30PM
4731 Eubank Rd, Richmond
Auto Parts
“I had an outstanding experience with Caliber Collision! From the moment I dropped off my Mercedes, the customer service was exceptional. I appreciated the regular text message updates that kept me informed throughout the entire repair process.
When I picked up my car, it was ready sooner than I expected, and it looked amazing. They even cleaned it inside and out, which was such a nice touch.
A special thank you to Kai for providing exceptional customer service from start to finish. His professionalism, communication, and genuine care made the entire experience smooth and stress-free.
I highly recommend Caliber Collision to anyone looking for quality repairs and outstanding customer service. Thank you, Kai, and thank you to the entire Caliber Collision team for going above and beyond!”
“Had a bump and dent on my car and they took care of it in quick professional fashion, kept me updated with the speedy process as well, dent is completely gone! The people here care and do amazing work”
“I recommend Caliber Collision, my vehicle was there a week ago. I only suggest that you look at your paint to be sure metallic or not. Otherwise, they do great work and courteous”
7:30AM - 5:30PM
2820 Hull St, Richmond
Auto Parts
“I recommend this caliber location for your needs. Their professionalism and clear communication from start to finish ensure a seamless experience. Thank you to Kenjeria for everything you do!”
“Awesome experience at Koontz! My estimator Keith was great, and the turn around time was quick. The ladies up front were very courteous and professional. Got my Subaru back nicely cleaned and shiney.
Definitely recommend them!??”
“I just left the detail shop. I do not own my own business. I just like keeping my vehicle clean. The young lady showed me around, gave me her advice and answered all my questions. I couldn’t spend much, but I bought a few items that I am excited to use and I really enjoyed my time there. The place is meant for professional detailers, but I felt right at home. A lot of fun.”
“It is always a 5 star experience here! Everyone is friendly and professional. I get great service at a fair price. I've been using them for about 6 years and have never been disappointed. Highly recommend!”
“I brought a car a few weeks ago! And working with Mr. Bryce Griffin was amazing! He made buying a car process go so smoothly. The willingness of going above and beyond to make me satisfied and happy was amazing! Thanks to Mr. Griffin my buying experience went well.”
7:30AM - 5:30PM
1800 Dabney Rd, Richmond
Auto Parts
“I was very pleased with the excellent customer service of Daryl and the whole team. The quality of the work was great and very reasonably priced. I would highly recommend this business based on my experience.”
7:30AM - 5:30PM
12050 W Broad St, Richmond
Auto Parts
“This place is AMAZING! Big shout out to Johnny! He made sure my car was ready and was very helpful throughout the entire process. Thank you guys so much and especially to Johnny. Hendrick Collision is very lucky to have him.”
“I have had to go to this NAPA location twice in the past year or so. It can be intimidating as a woman to walk into an auto parts store by yourself. Both times, they have been so helpful and kind. Great staff at this location! Thank you!!”
“I had the best car purchasing experience at Richmond BMW. The process was not stressful at all. It was very easy and simple. I have never experienced anything like it before. I love how my sales
rep (Khalid) took the time to go over everything with me. He explained everything to me about the car. And he walked me through financing as well. The finance manager was awesome he took time to work with me too and it was not a stressful process. I thoroughly enjoyed my visit to Richmond BMW and I will definitely be referring everyone to you. Thank you”
7:30AM - 9PM
7216 Brook Rd, Richmond
Auto Parts
“A very nice place to get items needed for my car. The manager waited on me and she was nice and pleasant. She helped me with my item and installed the item also. She was detail in explaining things to me and I really appreciate her professionalism. Thank you again ?”
“This is the third car my family has bought from Whitten Brothers - RVA. ALL THREE CARS WERE REALLY GOOD CARS. The salespersons were good. The managers were genuine and made deals we were pleased with. My family was most impressed by the Finance Person. Mr.Charles Brown. It was a coincidence that we dealt with this person 2 out of the three times. He made it easy. He answered all our questions and made the whole process understandable. It felt like he was looking out for us. Thank you Whitten Brothers.”
“I had a good experience with Nissan of Richmond to purchase my new Nissan versa, they were honest with the brake down of the price of the car and gave me a fair price for my trade in. Please see Logan Hodnet she is very helpful and provided professional customer service.”
“S & S was fantastic! They repaired my Subaru in only 3 days, which was was sooner than I expected. The communication was great—as were the repairs to my SUV, which had to have the front panel, door, and mirror replaced after an accident. I highly recommend them!”
“Between my daughter and myself we have used Flemings 3 times over last few years after car accidents they were friendly excellent prices work with my insurance company could not ever tell cars were In accident and quick repairs unless you had to wait a few days for parts didn't have to call them they reached out letting us know how the work was going we even stop by and spent little time watching repair to make sure it was to our satisfaction hope to never need them again that would mean we being in another accident lol but if it happens they would definitely be the 1s to do it”
“The best. They helped me pick the correct windshield wipers and installed at no additional cost. Anything from key batteries to car batteries, they will help and are so nice.”
7:30AM - 5:30PM
9319 W Broad St, Richmond
Auto Parts
“The process to order a part for my 2021 Toyota Highlander was quick and easy. I located the correct part for my vehicle by using the VIN and within 5 days I had my part. Will utilize their parts department again should the need arise!”
“Assisted by Jennifer who was very helpful in filling me in on the repairs needed, and called me each time to get approval for additional findings. Glad to get my jeep back, and it’s back operating properly”
“Huge shoutout to Aaron and Mimi! After trying several places without any luck, they took the time to help me read my codes and test my battery and alternator. They were patient, friendly, and made the whole experience so much easier. I really appreciate their excellent customer service and willingness to help. Thank you both!”
7:30AM - 9PM
3360 Pump Rd, Richmond
Auto Parts
“Had the battery in my 2019 Honda CRV replaced today by Carroll. He was fast, effective, and considerate of the warranty on it to make sure I got any money back if I was owed any from the old battery from Midas. He helped me understand the various things he was doing and was overall an excellent representative of customer service at Advance Auto Parts. Will be coming back!”
“Great price, quick service. After the back window of my SUV exploded in my face at 7pm on a Friday, I put in a few calls for quotes with several car glass companies. Most had 2 week+ waits for appointments. When I called RVAGlass, his price was on the lower end of the quotes I’d gotten and he said he could come Monday morning. That was by far quicker than any other quote, so I took it. He texted a few minutes later saying he actually could come the very next day, a Saturday. I had new back glass in my vehicle, ready to drive, by 6pm Saturday. He was professional and friendly, and prevented me from being stuck all week with no transportation.”
“I had my car towed following a traffic accident. Maaco did an exceptional job with repairing and painting. I highly recommend them and will use them again🤗😢”
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“Great experience, staff is knowledgeable and helpful. Helped with fitting my first helmet and making sure I had everything I would need. They also saved me money by signing me up for the membership, which has discounts. Definitely my go to place for gear.”