Advance Auto Parts located at 3020 Richmond Hwy in Richmond provides a variety of automotive aftermarket products and free services. Customers appreciate the knowledgeable and helpful staff who are eager to assist, even in finding specific items. The store offers free battery testing, installations, engine code scanning, and recycling services. While some customers have noted a wait time due to short staffing, they highlight the exceptional service provided by representatives. The store also features a loyalty program, Speed Perks, which allows customers to earn points for discounts. Overall, Advance Auto Parts is recognized for its friendly and attentive service, making it a reliable choice for automotive needs.
Didn't have steering wheel fluid fornthenmake and model of my vehicle
July 2025
Its an advanced auto. But I will say got an alternator and it's was defective. The return process was completely too complicated. They needed to see a receipt for a item I didn't even purchase from advanced 😂
October 2024
Very knowledgeable and more importantly HELPFUL staff....( the knowledge part is vitally important; but, is useless if the person isn't willing to actually assist you) Great combination of friendly and astute staff at THIS location.
