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February 2024 by luis arguello
I came to return something I had bought and they did not return my money.
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January 2024 by Kyle S
This store is horrible. The entire team needs replaced. No one answers the phone, in the rare instance that they do they leave you on hold indefinitely. So then I show up to the store, NO ONE ACKNOWLEDGES ME. I asked for help, and I got told by the store manager Tony "Just wait a minute man." That's all I've been doing! Just drive past this store, they won't help you. They never do.
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January 2024 by Dave Fikel
This is the worst Autozone I've been to. They take too long to answer their phone and put you on hold for too long.In the store, the employees are very slow and seen annoyed to help you.I spend about $100,000 a year at auto parts stores, and this Autozone is my very last option when Advance Auto, Napa, & the dealers are closed.
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January 2024 by Freight Train
Don’t call this store the only thing you will get is “Auto Zone can you hold “. I call the store in Henrico they answered right away. They didn’t have the part so they said this store had it on the south side. I called the girl put me on hold five minutes go by so I hung up wait called back the guy answered same damn thing “ Can you hold”. I’m holding I’m holding again I hang up. Waited 5 minutes I’m like I understand customers but I called again this time the same girl with the infamous line “Can you hold” wow I’m done with you guys ! Very bad customer service.Will never call or visit this store again
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December 2023 by Nzpainting Servicies llc
Excellent
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December 2023 by bucwheet
Staff knowledgeable on parts and solutions for you're vehicle.
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December 2023 by Jr Kennedy
Took a battery to be charged came back a day later and it wasn’t charged at all, time is very valuable stop wasting customers time and get employees that will do the job
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November 2023 by M K
"Purchased a sensor from them ended up not needing it left it in my truck for a while with the receipt went to return and they said it was pass date of return so would only give store credit"
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October 2023 by Rich R
Had to wait a bit, could of used one more employee, since 3 were busy, one customer walked out as I waited
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October 2023 by Lee Thornton
Great job staff!
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September 2023 by Nae Nae
i needed my windshield wipers changed, as soon as i walked in Manuel Grayeb greeted me and helped me with my need and also changed them for me! He’s so full of enthusiasm and he has great customer service! thank you Manuel G.
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September 2023 by Melissa Cross
JAMEZ H is a super nice, Professional, Get-It-Done kind of person!! Was in need of a battery. He had the sale completed and my new battery installed in no time!! I would give him and this location 6 STARS if I could!!
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August 2023 by Brice and Peyton Polender
We would highly recommend this AutoZone. Although it was late at night, the customer service we received was excellent. Manuel Grayeb was very helpful and considerate. And Anthony, who installed our car battery, did an excellent job. 5 stars for sure!
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August 2023 by Vincent Herring
Hands down my favorite auto store. Manuel Grayeb not only found the best option for me that was cost efficient and performs well he was a class act gentleman. This is the type of service that creates returning customers!
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August 2023 by Queendom Come
Manuel Grayeb did a phenomenal job with assisting me with a battery and starter check. He went above and beyond! I commend him for helping me during this very hot weather too.