Best Western Plus Executive Hotel offers a mixed experience for guests. The hotel is centrally located with many nearby restaurants, making it convenient for travelers. The hotel features rooms with no carpet, which many guests find to be a positive aspect. Rooms are of decent size, with space for luggage and belongings, and some guests appreciated the hot breakfast provided. The staff includes friendly and helpful members, with particular praise for the evening shift worker and front desk staff who are described as professional, polite, and accommodating. In one instance, staff promptly addressed an issue with no hot water by moving a guest to a different room and even carried luggage for travelers traveling alone, demonstrating good service. However, the hotel also has notable issues. Some guests encountered moldy, smelly rooms initially and faced resistance when requesting room changes. Cleanliness in hallways is a concern, with dirty, loose carpets that pose tripping hazards. Service quality varies, with morning staff sometimes appearing standoffish, and loud hallway noise from cleaning staff can disturb sleep. Additionally, there are charges for phone use, and some guests experienced unprofessional behavior from staff, such as loud shouting and laughing in hallways early in the morning. Overall, while the hotel offers good value and friendly staff in certain areas, issues with cleanliness, noise, and inconsistent service may affect the stay.
Rooms were mostly clean and ok, pillows sucked, and the service was rude and practically non existent. Also don't ever plan on checking in before 3pm, not allowed and they will wait until 3:00pm in the back office no matter how many people are waiting.
February 2026
Weekly rate Great Breakfast he everything was just perfect Will definitely. We return Nice and Peaceful
February 2026
Great hotel to go to the Airport comfortable and nice staff