Best Western Plus Executive Hotel offers a mixed experience for guests. The hotel is centrally located with many nearby restaurants, making it convenient for travelers. The hotel features rooms with no carpet, which many guests find to be a positive aspect. Rooms are of decent size, with space for luggage and belongings, and some guests appreciated the hot breakfast provided. The staff includes friendly and helpful members, with particular praise for the evening shift worker and front desk staff who are described as professional, polite, and accommodating. In one instance, staff promptly addressed an issue with no hot water by moving a guest to a different room and even carried luggage for travelers traveling alone, demonstrating good service. However, the hotel also has notable issues. Some guests encountered moldy, smelly rooms initially and faced resistance when requesting room changes. Cleanliness in hallways is a concern, with dirty, loose carpets that pose tripping hazards. Service quality varies, with morning staff sometimes appearing standoffish, and loud hallway noise from cleaning staff can disturb sleep. Additionally, there are charges for phone use, and some guests experienced unprofessional behavior from staff, such as loud shouting and laughing in hallways early in the morning. Overall, while the hotel offers good value and friendly staff in certain areas, issues with cleanliness, noise, and inconsistent service may affect the stay.
Im here just for two nights, two hours from home, my daughter is giving birth in the area. So we are just here to sleep. Was concerned about the ratings, but was happy when walking in the room. Its not bad at all. Its 4 of us here. Two queen beds, very comfy. Pillows are little too, funny!
July 2026
Decent hotel. Only complaint I had was due to a non working ice machine on the 4th floor, had to go down to second floor.
May 2026
Very nice Very welcoming staff Will recommend and stay AGAIN If needed Thank You Susan Rudderow
