Chase Bank
Chase Bank,
BanksHours:
11720 W Broad St, Richmond VA 23233 Hours
About Chase Bank
Chase Bank is known for its exceptional customer service and professional staff. Many customers have shared positive experiences, highlighting the kindness and patience of employees like Leah and Julien. Leah was praised for her assistance in approving an application and ensuring timely card delivery, while Julien made the process of opening a new business account smooth and clear. The staff at Chase Bank is described as pleasant and professional, with a welcoming atmosphere that includes light-hearted interactions, such as friendly jokes with a branch manager. Additionally, specialists like Jessica Dimitri stand out for their competence, problem-solving skills, and willingness to go the extra mile to help customers, including offering valuable business tips. Overall, Chase Bank is recognized for its great service, effective communication, and dedication to customer satisfaction.
Most Recent Reviews
December 2025
After three rejections, Leah, from Chase Bank was our “earth angel”’2day by not only approving our application so we can fly to Utah as needed but insures our card arrives within 3 dayz. This was nothing less than one of “God’s tender mercy” in our lives.
October 2025
I opened my new business account today, and Julien was absolutely amazing. He was incredibly kind, patient, and professional throughout the whole process. He explained everything clearly and made the experience so smooth.
Thank you!
March 2025
Needed my document notarized, was able to do it same day. Awesome Facility! Awesome Staff! Would for sure come again.
More Comments(40)
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