Chase Bank
Chase Bank,
BanksHours:
1302 E Cary St, Richmond VA 23219 Hours
About Chase Bank
Chase Bank provides helpful, kind, and patient customer service. Staff members are knowledgeable, professional, and friendly, offering clear explanations and valuable advice. Customers report smooth and informative experiences when opening accounts, cashing checks, and resolving issues like issuing new debit cards or setting up accounts. The service is genuine, with employees ensuring all needs are met and asking if additional help is required. Multiple reviews highlight satisfaction with the assistance received, describing the customer service as some of the best and highly recommending the bank for its supportive and expert staff.
Most Recent Reviews
April 2026
I rec'd excellent customer service at this branch.
April 2026
I was chilling when I came in. Some tech issues I couldn’t really figure out. Marquelia at this branch held it down ten toes!! No extra stuff. Straight to the point, professional, and kind.
Exactly what you expect from Chase. One of the best fr fr
August 2024
I recently opened an account at Chase Bank and was assisted by Isaiah. He was incredibly knowledgeable, providing clear explanations of account options and valuable investment advice. His professionalism and expertise made the process smooth and informative. Highly recommend!
More Comments(18)
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