Colonial Ford Truck Sales is noted for its honest, no games, and no pressure approach, respecting customers' time. The dealership provides awesome customer service and great experiences, with many stating it surpasses other local dealers. Customers have purchased vehicles and had service done there over many years, reporting good and proper service done on time. The service department receives particular praise for going out of its way to help. While they no longer perform full RV service or oil changes, they do complete state inspections efficiently. They are considered a go-to for service, recognized for having the best mechanics on staff.