{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
“Wallace Automotive is awesome. I stumbled across them a few years ago. Loved that just one of their specialties is Honda. Since I had just purchased a Honda ? It goes beyond that though- calling on the phone they are so professional. Sending in appointment requests- they get back to you very very quickly.
I enjoy being able to set something up without calling because I’m so busy working during the week.
And of course the most important part. I trust who’s got there hands on my vehicle. All of the mechanics are just wonderful- John is my best kept secret.
He knows what you’re saying- and if you don’t know what you’re saying he’ll know what you need.
I’ve only gone for quick maintenance but I’ll never take my car anywhere else.
I got there for an oil change at 10:45 and left by 11:20. It doesn’t get much better than that”
“Nate + Haley Express was very responsive as I sold my 23 yr old car! He contacted me, scheduled an appointment, then done, with check in hand ....all within a few days! Very professional. Highly recommend”
“These people are the epitome of southern hospitality for RV's in need of tires. We were on a trip when we saw our tires looking tread bare. We thought we needed a certain tire but when we got there they looked up our rig (Grand design solitude 5th wheel) and found that the tires weren't a ply strong enough for our weight. Also our suspension shackle had broken off. They called a mobile contact who came over and fixed it. We were back on the road in a couple hours! Thank you Jenny and crew!”
“Second time using Richmond Auto Repair and Towing.... great service... great price! Something that would have taken my old mechanic at least a week, they took care of in an afternoon! I highly recommend!”
“I’ve been going to Axselle’s for a few years now and can’t say enough good things. The people who work at Axselle’s are kind, helpful, and trustworthy. I recommend Axselle’s to all of my friends and will forever be a loyal Axselle’s customer!”
“I love Nathaniel. He is very informative and very respectful. This place is phenomenal and very trustworthy. They won't overcharge you and do unnecessary repairs. Another place was going to charge me over $1300 to do what they did for a little over $500. Ladies come here. You can trust this establishment.”
“We had a really great car buying experience with Mike at Grace Auto. We came in to look at a few options we had seen online and they were available to test drive. We felt welcome, and Mike and the staff let us take our time while also answering the many questions we had about buying a used car. We never felt rushed or pressured, and we will definitely be back if we want to purchase another used vehicle. Thank you!”
“If you are searching for exceptional euro car repair, look no further. Hands down, this is one of the best shops I have worked with in Richmond. The guys here are honest and communicate well throughout the entire process. Utilizing high-quality diagnostic equipment, you get some peace of mind knowing the problem will be found, and they provide photos with comments on the exact issues. This group cares and will make sure you are satisfied. Also, a big shoutout to Aiden and Glenn for all their help and open communication.”
“We've taken our cars to Varina Automotive for more than 20 years. From state inspections, to diagnostics and larger repairs, they have always clearly and honestly explained issues, been spot-on or come in a little under their estimates for repair (no big surprises that weren't mentioned), and worked efficiently to complete repairs. The work they do is exceptional and they're good and trustworthy.”
“The team was very attentive every step of the way. From coming out to greet me to making sure that my car was in its best running condition. I was shown air and engine filters, they topped off my fluids, and vacuumed the floor in addition to the oil change that I came for.”
“I had Mike do a break job that I was shopping around for. Every other shop I went to seemed very pushy and not accommodating to my schedule or my parts preference. Mike was willing to work me in that week. At no point did he make me feel pressure to purchase the brakes that he was sourcing in lieu of supplying my own. I ultimately went with his recommendation. He was able to get my car in and out of the shop the same day. He was in constant communication with me throughout the day and was very pleasant to work with. I have now logged 2000 miles on my car with no issues. I would highly recommend using him for all of your vehicles needs. I will be using him moving forward for all my service or repair work.”
“Visited for a state inspection after I saw some great reviews on a community Facebook page. The staff was knowledgeable and welcoming, and the inspection was fast and easy.”
“Service was quick, really helpful, did not feel like your typical auto shop ,that try to get over. Will definitely return again when I need more maintenance done.”
“Can’t recommend Hall’s Auto enough. I work right by their shop, so it is convenient to drop it off before/pick up after a work day. They are so kind and always offer a ride to/from work since I’m so close by. They do great work and are affordable. I’ve only had positive experiences here!”
“Glad I decide to have my car repaired and inspected at Shawn’s. Katherine was very helpful and Chris was knowledgeable about what needed to fix on my car. Thanks for the great service ! Definitely recommended !!!”
“The team at Caliber Collision is great ! Super helpful, great communication and excellent work on the car. I highly recommend them and would use them if needed in the future!”
“After stopping at several places that day, they took me in as they were closing. Super appreciated. Fast and friendly and would definitely come back. Thank you guys.”
“I've taken multiple vehicles to these guys and each time is a breeze. Today they just installed 8 tires on 2 of my vehicles and 2 alignments, very quick. I'd like to note that they used a click type torque wrench to set the lug nut torque by hand, which seems to be a lost art.”
“This place was a lifesaver. I was having a tire issue thousands of miles from home on a trip and was understandably stressed about it. The man who assisted me was kind and thorough, he took his time explaining the answer to all my questions and made sure to investigate everything I asked about so I felt confident about the fix and also understood the issue. This place was recommended to me by Richmond relatives and I understand why!”
“The best garage I've ever done business with, hands down. Chris and Mike are experienced, straightforward, and fair. They just want to fix your car and have you spend the least you have to, with standard rates for parts and labor. Their techs are solid. Can't say enough good things about this shop.”
“The team at Elliott Automotive have thoroughly earned this review. It's rare I spend the time to write one up, but after 2 break-ins into my car (1 attempted theft, 1 successful), the team made returning life back to normal painless.
Between getting it repaired in time for my 4th of July travel plans, advocating for additional services & repairs to my insurance, or even just the snacks & refreshments offered every time I arrived, I couldn't have picked a better shop.
Special thanks to Jay & Kit for handling my repeated calls and always looking for the best way to help me long term. Take your vehicle here!!!”
“Was referred to Frank’s Auto by my brother. I called over the phone before coming in and the guy was nice and sent a text message with the address. They explained what was wrong with my vehicle and the price of everything. I like that there is a 2 year warranty on the parts and labor. I will definitely be coming back.”
“I came to them as a last minute and they were very professional and courteous with me, I was informed that for me to get my car inspected it would be awhile if I wanted to wait inwhich I did.
I would recommend them to anyone because they fitted me right in in a manner of time
High five to them!!!”
“Due to a meeting with my Toyota and a mail box, I had to make a visit to Caliber Collision to repair my right front fender. They were most helpful in explaining what repairs my vehicle needed and the length of time required. Their quote on costs was extremely fair. I found their clerical staff to be helpful and responsive to my questions. Their repair crew in the shop returned my vehicle looking new. You could not tell where it had been damaged. I definitely would consider Calliber again if I should have another misfortune.”
“Great experience today getting an oil change at Grease Monkey. I was in and out quickly, they vacuumed for free, and they made sure I knew all of my options. I really appreciate too that they gave feedback on my air filters without being super pushy. I’ll for sure be back.”
“I have exclusively gone to DeVoss since moving to Richmond. It’s been amazing have a family shop nearby that does great work at a great price, plain and simple. One of my biggest tells for an auto repair shop is being able to have a real conversation about anything that needs to be done now versus later or things to watch for later, rather than being pushed to perform everything upfront. I can’t even imagine going to another shop!”
“Great experience. Keith and team were very professional, knowledgeable and curtious. I will do business here again and let my friends know about the positive experience”
“My family and I have used RNR Tire Express for multiple reasons over the years. Most recently I took my F150 to RNR tire express on W. Broad Street for suspected suspension issues. I have been experiencing very noticeable squeaking noises coming from my truck when I was driving over potholes, bumps in the road, turning my wheel, and when I go in reverse. I didn’t really want to take my truck to the regular dealership where I typically get my maintenance done, because their service dept. has lately not been as good as they used too.
I made I call to RNR and spoke to Rick Wood, I explained the issue and got an estimate on a diagnosis and their availability when they could get me in. Rick was able to set up an appointment for me that afternoon and was very polite and had good customer service. When I arrived, they began investigating my concerns on my truck promptly and set me up with their tech Ean Mcgee. This is the first time I was introduced to Ean, and he did a ride along with me so he could hear the sounds that I was explaining to him. Not even a block out of the parking lot of RNR, Ean could hear the sounds I was telling them about.
Ean quickly could determine that the sounds were coming from the passenger side and knew that something was definitely an issue that needed attention. He took my tuck back into the shop and his findings were that during a past installation / repair from an outside mechanic on my lower control arm was not correctly installed. When my passenger lower control arm was replaced with an aftermarket part, a grease fitting was not installed therefore the lower ball joint had failed prematurely.
Ean explained to me in detail what the issue was, showed me the difference between the aftermarket part and the factory part on my driver side. He even went as far as showing me on his PC what parts were missing and how it was supposed to look and be installed. He concluded his assessment by documenting his findings and an estimate for the repairs so that I could take that to the previous installers and have the issue resolved.
I want to conclude this review by complimenting the 100% satisfaction of the services I received with RNR tire express at 7601 W Broad St, Richmond, VA 23294. Rick Wood, Casey Dich, and Ean Mcgee were all a pleasure to work with and made my visit quick and easy. In my future visits with RNR, I would request these guys as my advisors and techs. Also, if there are any other further needs, questions, or inquiries, Ian Williams always meets expectations and is highly detailed and delivers the best customer service. I would recommend this team to anyone in need of these related services.
Continue the great work guys, and I will use you again.”
“2017 Audi Q7 Very easy to work with and knowledgeable. Reasonably priced. I appreciated being presented with a comprehensive list of additional maintenance options without upsell pressure. Will use again.”
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
“Truly feel like family when you come to 804 auto. They look out for you, and your 1 year old with their awesome kid friendly waiting room ? will forever use 804 auto because they just make it easy on you.”