“Truly feel like family when you come to 804 auto. They look out for you, and your 1 year old with their awesome kid friendly waiting room ? will forever use 804 auto because they just make it easy on you.”
“Nate + Haley Express was very responsive as I sold my 23 yr old car! He contacted me, scheduled an appointment, then done, with check in hand ....all within a few days! Very professional. Highly recommend”
“These people are the epitome of southern hospitality for RV's in need of tires. We were on a trip when we saw our tires looking tread bare. We thought we needed a certain tire but when we got there they looked up our rig (Grand design solitude 5th wheel) and found that the tires weren't a ply strong enough for our weight. Also our suspension shackle had broken off. They called a mobile contact who came over and fixed it. We were back on the road in a couple hours! Thank you Jenny and crew!”
“I’ve been going to Axselle’s for a few years now and can’t say enough good things. The people who work at Axselle’s are kind, helpful, and trustworthy. I recommend Axselle’s to all of my friends and will forever be a loyal Axselle’s customer!”
7:30AM - 5:30PM
607 Research Rd, Richmond“Wallace Automotive is awesome. I stumbled across them a few years ago. Loved that just one of their specialties is Honda. Since I had just purchased a Honda ? It goes beyond that though- calling on the phone they are so professional. Sending in appointment requests- they get back to you very very quickly.
I enjoy being able to set something up without calling because I’m so busy working during the week.
And of course the most important part. I trust who’s got there hands on my vehicle. All of the mechanics are just wonderful- John is my best kept secret.
He knows what you’re saying- and if you don’t know what you’re saying he’ll know what you need.
I’ve only gone for quick maintenance but I’ll never take my car anywhere else.
I got there for an oil change at 10:45 and left by 11:20. It doesn’t get much better than that”
7:30AM - 5:30PM
7425 W Broad St, Richmond“The service I received at Caliber Collision on West Broad Street was EXCEPTIONAL!!! The staff was amazing. They took great care of my 4runner. They were prompt and informative of the repairs. I can't say enough about how amazing my experience was there. I was so upset about someone hitting my bumper but they made the experience go smoothly and with no worries. They also have the best popcorn ever while you wait. A big thanks to the staff, especially Pat!!!!”
“I love Nathaniel. He is very informative and very respectful. This place is phenomenal and very trustworthy. They won't overcharge you and do unnecessary repairs. Another place was going to charge me over $1300 to do what they did for a little over $500. Ladies come here. You can trust this establishment.”
“If you are searching for exceptional euro car repair, look no further. Hands down, this is one of the best shops I have worked with in Richmond. The guys here are honest and communicate well throughout the entire process. Utilizing high-quality diagnostic equipment, you get some peace of mind knowing the problem will be found, and they provide photos with comments on the exact issues. This group cares and will make sure you are satisfied. Also, a big shoutout to Aiden and Glenn for all their help and open communication.”
“We had a really great car buying experience with Mike at Grace Auto. We came in to look at a few options we had seen online and they were available to test drive. We felt welcome, and Mike and the staff let us take our time while also answering the many questions we had about buying a used car. We never felt rushed or pressured, and we will definitely be back if we want to purchase another used vehicle. Thank you!”
7:30AM - 5:30PM
4731 Eubank Rd, Richmond“Shane was great. He kept me updated daily about my vehicle. If there was something he didn’t think was to there standard he would have them re-do it. Caliber did a wonderful job on my vehicle. I would definitely recommend them to anyone.”
“Super nice local car shop, I feel like I can trust Frank and his team to give me honest estimates and do solid work. When I leave my car they are prompt to call me to discuss my concerns and work really fast to have the car ready to pick up. I’ll definitely be coming back!”
“Service was quick, really helpful, did not feel like your typical auto shop ,that try to get over. Will definitely return again when I need more maintenance done.”
“The team was very attentive every step of the way. From coming out to greet me to making sure that my car was in its best running condition. I was shown air and engine filters, they topped off my fluids, and vacuumed the floor in addition to the oil change that I came for.”
7AM - 6PM
1680 Mall Dr, Richmond“Our experiences here are always top notch. They have gone above and beyond in caring for our family and helping us with our vehicle repairs. Whether it was by fixing up our failing van so we had a working vehicle again or tightening something so the coolant didn't spray everywhere while driving. It was done quickly and given to us from the heart. They have been a true blessing to us. No other shop has shown such compassion and a giving, Christ-like spirit. They are actively demonstrating their faith. As we continue to try to live our testimony, they have become part of the goodness that we share with others to witness to God's faithfulness. Thank you for your unselfish love in Christ.”
“I called Ms. TMZ Complete Auto Center after-hours last night and left a message about an oil change. First thing in the morning, Bill called me back and told me to bring my car in. Once there, I realized they also did State Inspections, which I needed, so I asked if they could handle that too. I enjoyed some coffee and a bit of Family Feud, and was in and out within an hour! The service was impressively quick, prices were very reasonable, and the staff was friendly and efficient. Highly recommend and will definitely return!”
“I've taken multiple vehicles to these guys and each time is a breeze. Today they just installed 8 tires on 2 of my vehicles and 2 alignments, very quick. I'd like to note that they used a click type torque wrench to set the lug nut torque by hand, which seems to be a lost art.”
“We've taken our cars to Varina Automotive for more than 20 years. From state inspections, to diagnostics and larger repairs, they have always clearly and honestly explained issues, been spot-on or come in a little under their estimates for repair (no big surprises that weren't mentioned), and worked efficiently to complete repairs. The work they do is exceptional and they're good and trustworthy.”
“Visited for a state inspection after I saw some great reviews on a community Facebook page. The staff was knowledgeable and welcoming, and the inspection was fast and easy.”
“I brought my car in to get it fixed from an accident. They quoted me at 2 weeks for the repair and it ended up only taking a week. They did a great job! My car looks brand new! They really went above and beyond for me. I would definitely recommend them.”
“The team at Elliott Automotive have thoroughly earned this review. It's rare I spend the time to write one up, but after 2 break-ins into my car (1 attempted theft, 1 successful), the team made returning life back to normal painless.
Between getting it repaired in time for my 4th of July travel plans, advocating for additional services & repairs to my insurance, or even just the snacks & refreshments offered every time I arrived, I couldn't have picked a better shop.
Special thanks to Jay & Kit for handling my repeated calls and always looking for the best way to help me long term. Take your vehicle here!!!”
8:45AM - 5:45PM
120 E Belt Blvd, Richmond“Glad I decide to have my car repaired and inspected at Shawn’s. Katherine was very helpful and Chris was knowledgeable about what needed to fix on my car. Thanks for the great service ! Definitely recommended !!!”
“The mechanic Alex is knowledgeable professional and very friendly. Unlike a lot of automotive services the price you were quoted is the price you pay and they do not try to upsell you on services you do not need. One time last winter I had my vehicle in for general maintenance when I arrived to pick it up Alex went started my vehicle turn the heat on and even turned on my heated seat for me so it would be extra warm when I got in. That is excellent customer service. I do not allow anybody but Alex to work on my vehicles. I highly recommend North Park automotive.”
“Cannot recommend this place highly enough. Sunny and his crew are polite, capable, dependable and honest people who work their best to make sure your vehicle is repaired properly and at competitive prices. I'll never take my car anywhere else.”
“Great experience today getting an oil change at Grease Monkey. I was in and out quickly, they vacuumed for free, and they made sure I knew all of my options. I really appreciate too that they gave feedback on my air filters without being super pushy. I’ll for sure be back.”
“My family and I have used RNR Tire Express for multiple reasons over the years. Most recently I took my F150 to RNR tire express on W. Broad Street for suspected suspension issues. I have been experiencing very noticeable squeaking noises coming from my truck when I was driving over potholes, bumps in the road, turning my wheel, and when I go in reverse. I didn’t really want to take my truck to the regular dealership where I typically get my maintenance done, because their service dept. has lately not been as good as they used too.
I made I call to RNR and spoke to Rick Wood, I explained the issue and got an estimate on a diagnosis and their availability when they could get me in. Rick was able to set up an appointment for me that afternoon and was very polite and had good customer service. When I arrived, they began investigating my concerns on my truck promptly and set me up with their tech Ean Mcgee. This is the first time I was introduced to Ean, and he did a ride along with me so he could hear the sounds that I was explaining to him. Not even a block out of the parking lot of RNR, Ean could hear the sounds I was telling them about.
Ean quickly could determine that the sounds were coming from the passenger side and knew that something was definitely an issue that needed attention. He took my tuck back into the shop and his findings were that during a past installation / repair from an outside mechanic on my lower control arm was not correctly installed. When my passenger lower control arm was replaced with an aftermarket part, a grease fitting was not installed therefore the lower ball joint had failed prematurely.
Ean explained to me in detail what the issue was, showed me the difference between the aftermarket part and the factory part on my driver side. He even went as far as showing me on his PC what parts were missing and how it was supposed to look and be installed. He concluded his assessment by documenting his findings and an estimate for the repairs so that I could take that to the previous installers and have the issue resolved.
I want to conclude this review by complimenting the 100% satisfaction of the services I received with RNR tire express at 7601 W Broad St, Richmond, VA 23294. Rick Wood, Casey Dich, and Ean Mcgee were all a pleasure to work with and made my visit quick and easy. In my future visits with RNR, I would request these guys as my advisors and techs. Also, if there are any other further needs, questions, or inquiries, Ian Williams always meets expectations and is highly detailed and delivers the best customer service. I would recommend this team to anyone in need of these related services.
Continue the great work guys, and I will use you again.”
“Can’t recommend Hall’s Auto enough. I work right by their shop, so it is convenient to drop it off before/pick up after a work day. They are so kind and always offer a ride to/from work since I’m so close by. They do great work and are affordable. I’ve only had positive experiences here!”
“I came to them as a last minute and they were very professional and courteous with me, I was informed that for me to get my car inspected it would be awhile if I wanted to wait inwhich I did.
I would recommend them to anyone because they fitted me right in in a manner of time
High five to them!!!”
“My family has been customers of Forest Hill garage for over 25 years and two generations. The team is fast and knowledgeable. Joseph, behind the counter, knows his business and I have recommend this garage to everyone I know.”
“Great experience. Keith and team were very professional, knowledgeable and curtious. I will do business here again and let my friends know about the positive experience”
“Amazing guys. They were very efficient and took care of my car effectively and in a timely manner! I highly recommend visiting these guys if you have any issues with your car.”