CVS Pharmacy® in Richmond is dedicated to providing a convenient and reliable experience for managing pharmacy, health, and wellness needs. Open seven days a week, this location offers prescription refills, vaccinations, personal care items, and healthier snack options. Customers appreciate the weekly deals and the ExtraCare® program for savings and rewards. The store features time-saving options such as same-day delivery and free CVS® Pickup for online orders. The staff at this CVS has received numerous commendations for their exceptional customer service. Many reviews highlight specific employees like Holly and Trè for their professionalism and helpfulness. Holly, in particular, went above and beyond to save a customer money by checking insurance options, demonstrating her commitment to excellent service. The overall cleanliness of the store and the ease of navigating the aisles are also frequently mentioned. While most experiences are positive, one reviewer noted an issue with an ASPCA representative positioned at the exit, suggesting that their presence could be distracting for customers. However, the pharmacy staff's willingness to assist—especially in difficult situations, such as replacing stolen medication—underscores their dedication to customer care. Overall, CVS in Richmond is regarded as a top-notch pharmacy with a focus on quality service and a commitment to community health.
There is a girl working at the pharmacy that should not be near any place that cares for people. She showed no empathy because she was too busy making conversation about her size . Looked clearly uninterested in providing assistance . The other lady behind the counter actually showed some concern which is the only reason... read full comment
November 2025
One of the better CVS, definitely support them. I live in a place (Denver) where CVS shopping experience is an nightmare. So definitely support this amazing store. It is fully stocked, and the team members are knowledgeable, very nice, and helpful.
September 2025
Employees are very helpful and selection of products in stock is great
