CVS Pharmacy® in Richmond is a convenient and reliable place to take care of pharmacy, health, and wellness needs. Most locations are open seven days a week, making it easy to refill prescriptions, get vaccinations, or find personal care items whenever needed. Customers can also purchase toys for pets, healthier snacks on the go, and other products. The store offers weekly deals to help save money, and joining the ExtraCare® program provides personalized deals and rewards. For added convenience, CVS offers options like same-day delivery and free pickup with online orders, helping busy customers get what they need quickly. The staff at this CVS are known for being helpful and friendly. Customers often mention the knowledgeable full-time beauty advisor and the willingness of management to assist. Despite being a bit out of the way, many consider this store their go-to location because of the good service. Employees, especially at the pharmacy, are praised for their dedication. One employee went above and beyond to help resolve app profile issues, demonstrating great customer service. However, some experiences have been less positive. Customers report disappointment with the front store staff, especially regarding the handling of coupons and the attitude of some employees. There are complaints about difficulty in using coupons and feeling that some employees lack customer service skills or integrity. Additionally, some have found the store environment unpleasant due to panhandling inside and outside. Despite these issues, the store generally provides a clean environment and a wide product selection, making it a recommended location for many in the area.
I love CVS! It's like a long lasting friend that's been around for years! From my vaccines to my prescriptions I'm always satisfied knowing I'm getting the very best for me! As long as CVS is here, there will be no other to take its place. My life, My choice, My CVS!!❤️
April 2025
The staff at this CVS is so helpful! I visit twice a week and they always are willing to help. The full-time beauty advisor is so knowledgeable and I think one of few in the area. The management staff is always willing to help. Though this store is out of my way, it's my go to.
March 2025
Thank you for making cvs easy for us , Thank you for the staffs so loving and helpful, always all I need , God bless you
