CVS Pharmacy® in Richmond offers a variety of pharmacy and health services to help manage wellness needs conveniently. The store is open seven days a week, providing access to prescription refills, vaccinations, personal care items, and healthier snacks. Customers appreciate the friendly service and quick responses from staff, with many recommending the store based on their positive experiences. However, some reviews highlight issues with service, particularly concerning phone communication and coupon usage. Customers have reported difficulties with long hold times when calling and challenges with using coupons through the app. Despite these concerns, CVS continues to provide valuable options like same-day delivery and free pickup for online orders, making it a convenient choice for many shoppers. Overall, CVS aims to be a reliable resource for health and wellness needs, while also striving for improvement in customer service.
I have dealt with this location on laburnum for many years and I have always had great service with this location I would recommend this store to any friends if I had any.
July 2024
The customer service at this store is tops from each store representative. Everyone is very helpful!
June 2024
I really like going to CVS because they are always very friendly and always answer any questions, and they serve you very quickly I like it a lot 100% recommended ??