CVS Pharmacy® in Richmond offers a variety of pharmacy and health services to help manage wellness needs conveniently. The store is open seven days a week, providing access to prescription refills, vaccinations, personal care items, and healthier snacks. Customers appreciate the friendly service and quick responses from staff, with many recommending the store based on their positive experiences. However, some reviews highlight issues with service, particularly concerning phone communication and coupon usage. Customers have reported difficulties with long hold times when calling and challenges with using coupons through the app. Despite these concerns, CVS continues to provide valuable options like same-day delivery and free pickup for online orders, making it a convenient choice for many shoppers. Overall, CVS aims to be a reliable resource for health and wellness needs, while also striving for improvement in customer service.
