DTLR is praised for its friendly and polite staff, consistently providing excellent customer service. Shoppers appreciate the diverse selection of shoes available and the overall positive vibe of the store. One customer highlighted a staff member who went above and beyond to help find the right shoes despite an issue with labeling. Additionally, another customer was delighted to receive a discount from a worker. However, there was a minor concern when a staff member left the store while a customer was ready to check out. Overall, DTLR is recognized for its welcoming atmosphere and helpful employees.
I went in there looking for a pair of shoes for me and my friend and they were so nice and polite and the worker even gave me her discount I'm so happy right now!!
April 2024
The representative was helpful and contact other location on my behalf
March 2023
Walked in. No wait. The young lady behind the counter pointed me in the right direction. In and out within 5 minutes