DTLR is praised for its friendly and polite staff, consistently providing excellent customer service. Shoppers appreciate the diverse selection of shoes available and the overall positive vibe of the store. One customer highlighted a staff member who went above and beyond to help find the right shoes despite an issue with labeling. Additionally, another customer was delighted to receive a discount from a worker. However, there was a minor concern when a staff member left the store while a customer was ready to check out. Overall, DTLR is recognized for its welcoming atmosphere and helpful employees.
Staff was super helpful and the selection was great. My only issue was you can only try on one shoe at a time. I know that policy is there for a reason, but still inconvenient. Will definitely go back though!
May 2025
I went in there looking for a pair of shoes for me and my friend and they were so nice and polite and the worker even gave me her discount I'm so happy right now!!
April 2024
The representative was helpful and contact other location on my behalf
