Firestone Complete Auto Care in Richmond, VA, has earned a strong reputation for reliable and quality auto care services. Customers appreciate the friendly and helpful staff, including managers and technicians, who go above and beyond to meet their needs. The team consistently provides top-notch work, whether it's routine oil changes, tire rotations, brake inspections, or more complex repairs. Many reviews highlight the staff's professionalism, attention to detail, and commitment to doing the job right the first time, which saves customers time and potential headaches. The store is praised for its ability to handle urgent situations, such as fixing flat tires while on vacation, and for accommodating quick turnaround times, like completing work within tight timeframes. Customers also value the clear communication and updates provided throughout the service process, ensuring they feel informed and respected. Overall, Firestone Complete Auto Care offers comprehensive solutions for all vehicle makes and models, combining expert service with fair prices. Whether for routine maintenance or repairs, customers leave satisfied, confident their vehicles are in good hands. The store remains a trusted neighborhood destination for dependable auto care since 1926.
Owen, who seemed to be in charge, was courteous and helpful and saw to it that my battery was tested and replaced on a Sunday afernoon, for which I am most grateful. Cost was reasonable as well.
July 2026
Excellent, amazing service by everyone here. Came in to by two new tires and they informed me all I needed was to get them patched. 10/10
July 2026
Store manager, Owen, was accommodating & got me in & out in record time! Offered great recommendation on tire replacement that was affordable & best price for extended wear.
