Go Store It Self Storage, located in Richmond, VA, offers a range of climate-controlled storage units from 25 to 400 square feet. The facility is conveniently situated near Chesterfield Towne Center and is open every day, including Sundays, ensuring accessibility for customers. The staff is frequently praised for their exceptional customer service. Reviews highlight employees like Karthik, Cherrelle, and Nytaea for their helpfulness and professionalism, with customers noting their willingness to answer questions and resolve issues. The location is described as clean, and the staff as friendly and easy to work with. However, some reviews mention concerns about a significant rent increase shortly after moving in, leading to mixed feelings about the overall experience. While many customers express satisfaction with the service and facility, there are calls for management to address pricing concerns to maintain customer loyalty. Overall, Go Store It Self Storage is recognized for its great service and convenient location, making it a solid choice for storage needs.
Staff is quick, attentive, friendly and helpful. Units are clean and easily accessible.
June 2026
Very personable and nice. Didn’t make me feel bad about being late
June 2026
Easy to move in and out. I wish it had 24-hour access, but it didn’t seem to. I’m not sure if this place is in a populated area, but the monthly rent fee went up significantly in a year. Other than that, everything was just fine and not much to complain about.
