Goodwill of Central and Coastal Virginia is a nonprofit organization serving local communities. It is dedicated to changing lives through the power of work by providing essential job training and employment services. Reviews note that some locations have a decent or phenomenal selection of quality clothes, shoes, and household items, with some new or lightly used finds. Many staff members are described as friendly, polite, and caring. However, experiences vary by location. Some stores are very busy and crowded, with merchandise that can be picked over. A common critique is that prices are high, more than expected, or considered overpriced for some items, especially given that all goods are donated. While some locations are praised as a go-to spot, others are seen as less pleasant due to organization and crowding, though they remain convenient for many shoppers.
It was nice and neat but it was not enough for menswear
June 2026
This is the best Goodwill I've been to in Richmond. Aside from the fact that I found furnishings I needed for my home; I found people who made me feel good about being alive. Thank you Goodwill
