Hibbett Sports is a top spot to shop sneakers in Richmond, VA, located in the Eastgate Town Center. It carries the biggest Nike and Jordan sneaker releases, along with adidas basketball shoes, Hey Dudes, and more. The store sells fashion favorites for all, including Nike Air Max styles, Air Jordan 1s, Nike Air Force 1s, Nike Dunks, and New Balance 550s. It also has a vast selection of trending casual fashion apparel and activewear from brands like Puma, The North Face, and Timberland. The store is consistently described as clean and organized. The staff is noted as great, professional, and helpful, with service described as going above and beyond to make experiences pleasant. There are sales and great deals available. However, a significant criticism involves pricing, with a report that an in-store pickup price was $24 higher than the online price for the same item, which has led to customer dissatisfaction. An additional concern was raised about not being able to use a gift card for online purchases.
Great customer service from the team. The associates were knowledgeable about the products and answered all my questions.
November 2025
Customer service is amazing, the sales associate and the manager were very knowledgeable and helpful with my purchase. Best customer service experience in a Hibbett store ever
October 2025
Service was friendly and quality of shirt amazing. I should have gotten a few more.
