Lincare
Medical SuppliesHours:
2801 Ackley Ave, Richmond VA 23228 Hours
About Lincare
Lincare is a healthcare provider specializing in respiratory and oxygen care, offering a wide range of durable medical equipment and support services. The company is dedicated to helping patients manage chronic illnesses with professional, caring staff and expert customer service. Many reviews highlight the friendly and knowledgeable employees, especially those who provide in-home instruction and setup, ensuring patients understand how to use their equipment properly. The staff at the Ackley Ave location is praised for being caring, respectful, and honest, with improvements noted in recent years. Although some frustration arises from centralized billing and order processing, the overall experience remains positive thanks to the staff's genuine concern and helpfulness. Customers appreciate the patience and professionalism of instructors, often mentioning staff members who go above and beyond to ensure patients are comfortable and well-informed. While some have experienced issues with oxygen machines needing repairs or replacements, these concerns are addressed quickly and effectively by the representatives. Overall, Lincare is committed to supporting patients during difficult times, providing reliable technology, expert assistance, and a compassionate approach to care, aiming to keep patients safe at home and out of the hospital.
Most Recent Reviews
January 2026
Brandi was awesome to work and made sure my mother-in-law understood everything about her c-pap before leaving
November 2025
Shawn is there to assist and to be sure all of your oxygen supplies are met. The quality of customer service is excellent. He is polite, courteous and extremely knowledgeable. Thank you for being the best part of Lincare.
November 2025
I had an appointment time that I missed and they were very accommodating with me. I was able to get in and get out. I had the pleasure of Brandi being my instructor. She was very knowledgeable and professional during the whole process. I left knowing exactly how to use my equipment. Thanks again Brandi!
More Comments(103)
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