Metro Properties Inc. is a reputable property management company in the Richmond area, known for its efficient and responsive service. Tenants have consistently praised the company's maintenance staff for their quick and friendly handling of any issues that arise. The leasing office staff is also noted for their reasonable and transparent communication, making the rental process smooth and straightforward. While the properties managed by Metro Properties may not be the fanciest, they are well-maintained and offer reasonable rent, particularly in desirable locations like the Fan district. Tenants appreciate the company's respect for their guidelines and the ability to receive their full security deposit back upon move-out, as long as the instructions are followed. Overall, Metro Properties has earned a positive reputation among both tenants and vendors for their commitment to providing a good rental experience. Customers praise the company's effective communication, responsiveness, and fair treatment, making them a solid choice for those seeking a reliable property management company in the Richmond area.
I’ve been renting here for 6 months now and I’ve been pleased with my experience. Easy to contact, maintenance is quick and taken seriously; and my property is well maintained.
I appreciate they didn’t hike my rent a lot from lease term to lease term. I think they’re a solid bet.
June 2025
Responsive repairs, good prices, loved my museum district apartment. Only left because work took me elsewhere.
September 2024
In the year and a half I lived at 320 W Grace St, I appreciated the management team’s effective communication and responsiveness. Most important, I enjoyed my time in my apartment!
