Midas in Richmond, VA, is widely recognized as a reliable auto repair provider, offering services like brakes, oil changes, tires, engine maintenance, and more. Customers express high satisfaction with the shop's thorough, professional, and polite service. Many appreciate the promptness of repairs, often completed within a day, and the availability of loaner cars while their vehicles are being serviced. The staff, including a particularly praised team member, is noted for their excellent customer service and willingness to explain repair issues clearly. However, some reviews highlight the importance of being cautious about pricing, as there have been instances of perceived upselling, especially concerning inspections and parts. Despite this, many customers value the community-focused approach of Midas and its commitment to giving back. With a history of over 65 years, Midas continues to uphold a reputation for quality and reliability, making it a go-to choice for automotive needs in the area. Overall, Midas combines dependable service with a community-oriented attitude, ensuring customers feel valued and well taken care of during their visits.
