Northern Tool + Equipment has been serving professional businesses, contractors, and do-it-yourselfers with high-quality tools and equipment since 1981. The store is dedicated to providing excellent customer service and product expertise, making it a reliable choice for tackling tough jobs. Customers appreciate the knowledgeable staff, including individuals like Steve and Wendy, who are recognized for their patience, friendliness, and helpfulness. Many reviews highlight the staff's ability to assist with finding specific items and navigating the inventory, even when the store is busy. The store also offers a range of services, including small engine repair for equipment such as generators and pressure washers, ensuring that customers receive support for everything they purchase. While some customers express a need for more staff during peak times, the overall shopping experience is positive. Many enjoy browsing the store and appreciate the personal touch from employees, making it a preferred alternative to shopping at malls. With a strong emphasis on customer satisfaction, Northern Tool + Equipment continues to be a go-to destination for all tools and equipment needs.
Love stopping in for a highly gratifying spree. lol. Tools, glorious tools!! Staff at the Richmond store is always very nice. Store is well stocked and neat as a pin. Be careful. It’s like a damn casino in there! ;)
September 2025
Easy and not complicated to order. Northern Tool is my “Go To Store” for quality work tools!
June 2025
Very friendly and helpful! They something no one else has. Thank you to your staff!
