Once Upon A Child Richmond West End is an amazing place to buy and sell gently used children's items. The store is very well organized by size, style, and season, making it super easy to shop. They have tons of clothes in very good or like new condition, along with books and equipment like pack and plays. Customers report finding great deals, such as an entire summertime wardrobe for a low price. The staff is described as friendly, kind, responsive, and respectful, providing a helpful and amazing shopping experience. For sellers, the store offers payment on-the-spot for items that meet current style, safety, and condition standards, though they can be very picky about what they buy. They maintain high merchandise standards by thoroughly inspecting all items. It is a women-owned and run business that offers a fun and convenient way to save, with discounts up to 80% off original retail prices.
I can’t recommend this store enough!!! Not only are the clothes excellent but the staff go above and to be helpful. Added bonus they are always soooo friendly. Come here for your kids clothing.
August 2025
They have tons of clothes in very good or like new condition. Also books. I bought a couple of board books that were well priced however the books are mixed together so it took a little hunting. I came looking for a pack and play which I got for $30. That was a good find! Will definitely come back..
July 2025
Bethany was an amazing lady . We thoroughly enjoyed talking with her . She was friendly, kind and responsive to our questions. She clearly knows how to treat customers with respect. Thank you, Bethany!!
