O'Reilly Auto Parts

O'Reilly Auto Parts, Auto Parts
Hours: O'Reilly Auto Parts store #5428 in Richmond, Virginia, offers a wide range of parts, tools, and accessories for vehicles. Located at 7701 Brook Road, the store provides helpful services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers appreciate the friendly and welcoming staff, who are always ready to assist with their needs. Many reviews highlight the patience and professionalism of the employees, especially when helping with difficult repairs or providing advice. For example, staff members have helped customers remove stuck coil boots, test and replace car batteries, and diagnose issues like windshield wiper motor failure. The store also offers a free Loaner Tool program for one-time use tools, with a refundable deposit. Customers feel confident in the store’s availability of parts for older vehicles and their willingness to provide reasonable quotes for items not in stock at that location. The employees are praised for their knowledge, patience, and willingness to teach customers how to perform repairs themselves. Overall, O'Reilly Auto Parts #5428 in Richmond is known for excellent customer service, helpfulness, and a clean, welcoming environment, making it a reliable choice for vehicle maintenance and repair needs.

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1. Richmond, Virginia