Pep Boys Auto Service & Tire Shop in Richmond, VA, provides expert tire services and comprehensive auto care for cars, trucks, and SUVs. Customers appreciate the efficient same-day service, with many noting the friendly and professional staff. The team, including technicians like Travis and Brian, is praised for their helpfulness, clear explanations, and quick turnaround times. Services offered include oil changes, tire repair, brake repair, and battery replacement, with a special focus on hybrid and electric vehicles. Reviews highlight the reliability and honesty of the technicians, who do not pressure customers into unnecessary purchases. Overall, Pep Boys is seen as a trusted local auto care center with over 100 years of experience, making it a recommended choice for vehicle maintenance and repairs.
Everyone was so nice, professional, , and knowledgeable. I will be recommending others.
July 2026
My appointment time was honored, and the attendant greeted me by name. I received a convenient text advising me it was completed and ready for pickup.
July 2026
Outstanding customer service Nick was my go to person at pep boys. Told me exactly what needed to be done and what was wrong with my car. Jaylin worked on my car. Definitely will be back with other services. Very good cistern service!
