Pep Boys Auto Service & Tire Shop, located at 4728 Wistar Rd, Richmond, VA, offers expert tire services and comprehensive auto care for cars, trucks, and SUVs. Customers appreciate the great customer service and the caring staff, often highlighting the professionalism and efficiency of the team. Many reviews mention quick turnaround times for services, such as tire replacements and oil changes, with same-day service available. One customer noted a prompt appointment for a tire with a slow leak, resulting in quick service in just over an hour. The cost of services is often competitive and sometimes lower than initially quoted, making it a recommended choice for brake and tire services. While some customers have expressed disappointment regarding the availability of accessories, many others have had excellent experiences and appreciated the thorough communication throughout their repairs. Overall, Pep Boys is recognized as a trusted local auto care center with over 100 years of experience, focusing on customer satisfaction and reliable service.
Alex and his team were absolutely incredible and flexible enough to get me in and our fairly quickly! I appreciate it 5/5!
June 2025
Great customer service, and great folks. They care about the customer. Great turn around time. Keeping you posted through out your repairs. Pep Boys Wistar RVA, the go to CAR SHOP of excellent and repair!! Tia is the Best, she should be Service Writer of the decade!!
June 2025
I have been taking my cars to Pep Boys since I came to Va. The knowledge and expertise is beyond fantasticl!!!
