Sam Ash Music Stores is known for its helpful and knowledgeable staff who care deeply about customers. Employees are polite, willing to answer questions, and provide excellent service. Customers appreciate quick repairs, like those for musical instruments, at affordable prices. Despite store closures and clearance sales, shoppers can still find quality items such as sound systems and electric pianos. The store’s customer service is highlighted by efforts to resolve issues, including refunds and return approvals, even beyond standard policies. Overall, Sam Ash is a trusted place for musical needs, offering great deals and friendly assistance that keeps customers coming back.
Thank you Sam Ash RVA for your years of service to the Richmond community of musicians......
June 2024
Everyone was very helpful. Alex from repair was really nice and fixed my daughter’s french horn super quick at a fraction of what the other company was gonna charge us..I’m so glad we went to Sam Ash for the repair.
June 2024
Sorry to see one of my favorite places, going out of business..
