Truist
Banks
Hours:
5001 Lakeside Ave, Richmond VA 23228
Hours
Most Recent Comments
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November 2021
This is now or soon to be a Truist bank (SunTrust and BB&T merged and is now Truist). I called today to inquire about safety deposit box availability. And was annoyed and alarmed that the employee asked for my social security number. Seriously? Completely unnecessary. In addition it took over 10 minutes to get my answer.
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June 2021
This location has closed and moved to lakeside across from Bank of America due to the merger I have been here twice already and the atm machine was out of money.
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September 2020
Terrible customer service. Did not call me back after prtwice. Does not have information concerning they are closed for in person visit, but require appointments. Did not call me back after I requested an appointment.
More Comments(13)
From Truist
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.
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Richmond, Virginia